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You will get best Customer Support Service | Live Chat | Email Support | Phone Support
You will get best Customer Support Service | Live Chat | Email Support | Phone Support
Project details
You will receive 10-40hrs of customer service for the required number of days delivered by an experienced Customer Service Agent with over five years of experience in Technical/Non-Technical Order Billing Support, e-Commerce, and Ticketing Support. The deliverables include but are not limited to live chat support, email handling, order fulfillment, and refunds as per set policies by the Company. I have worked on the following CRM software: Zendesk, HubSpot, Intercom, LiveChat Inc, and Zoho. However, I am a fast learner and I'm always open to learning new systems and technologies.
Purpose
BusinessIndustry
Agriculture, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Hardware & Electronics, Logistics & Supply Chain Management, Manufacturing & Storage, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Religion & Spirituality, Software, Sports & Fitness, Telecommunications, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$90
|
Advanced
$130
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 10 | 20 | 30 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Summary Report
(+ 1 Day)
+$5Frequently asked questions
2 reviews
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EB
Eric B.
Jul 20, 2023
Customer Service/Booking Agent
Irfan is amazing! I contracted him to train a backup customer service agent and he went above and beyond. He was able to take my direction and execute at a high level. He was pleasant, communicated effectively and managed his tasks and workload with ease. I was very pleased and if I am in need of his services, I will surely contract him again. Highly recommended!
HI
Hassan I.
Oct 15, 2021
Live Chat Agent Required (ecommerce)
Extremely satisfied and excited to work with Irfan. He is cooperative, detail oriented and listens to what the client is communicating. Good experience, very cooperative freelancer one could ever have. Excellent in all aspects. I am looking forward to work with him for a longer period.
Highly recommended to everyone.
Highly recommended to everyone.
About Muhammad
Customer Service Expert
100%
Job Success
Lahore, Pakistan - 11:18 am local time
I also provide a wide range of Administrative tasks which includes but not limited to:
✔ Order Processing.
✔ Handling PayPal and Klarna disputes.
✔Internet Research.
✔ Social Media Handling.
Customer Services Software that I have used:
✔ Zendesk.
✔ Gorgias.
✔Zoho Mail.
✔ Gorgias.
✔ Tawk.to.
✔ LiveChatInc.
✔ Intercom.
✔Comm100.
✔Big Commerce.
Tools and Internal communication software:
✔ Slack.
✔Skype.
✔ Shopify.
✔G-Suite.
✔ MS Office.
I am eager to learn about products and services in order to deliver the best customer service that a customer can receive.
Feel free to drop a query as I am fully available for a quick call as well, let's start a journey which results in Satisfied Customers.
Steps for completing your project
After purchasing the project, send requirements so Muhammad can start the project.
Delivery time starts when Muhammad receives requirements from you.
Muhammad works on your project following the steps below.
Revisions may occur after the delivery date.
After receiving account access from the client
I will begin responding to customers' messages and provide them with the best customer support that they need.
If there is an issue with the shipment or the item that they received
I will contact the supplier or courier to obtain more information and develop a solution. I will follow Pre-Set SOPs in incidents regarding Refund, Exchange, Returns, etc.