You will get Bilingual Airbnb & VRBO Guest Communication and Property Support
Top Rated
Top Rated
Project details
Professional Airbnb & Vacation Rental Guest Communication
Need someone reliable to manage guest communication while you focus on growing your business?
I provide professional written guest communication for Airbnb, VRBO, and short-term rentals in English and Spanish. I help property owners maintain fast response times, clear communication, and an excellent guest experience from booking to checkout.
With hands-on experience supporting multiple vacation rentals, I understand how important timely, professional messaging is to achieving great reviews and smooth operations.
Services include:
✔ Written guest communication (English & Spanish)
✔ Reservation inquiries
✔ Check-in & check-out instructions
✔ Responding to guest questions
✔ Maintenance coordination
✔ Issue escalation
✔ Calendar & reservation management
✔ Follow-up after checkout
✔ Professional and friendly communication
Perfect for:
• Airbnb Hosts
• VRBO Hosts
• Property Managers
• Vacation Rental Companies
Need someone reliable to manage guest communication while you focus on growing your business?
I provide professional written guest communication for Airbnb, VRBO, and short-term rentals in English and Spanish. I help property owners maintain fast response times, clear communication, and an excellent guest experience from booking to checkout.
With hands-on experience supporting multiple vacation rentals, I understand how important timely, professional messaging is to achieving great reviews and smooth operations.
Services include:
✔ Written guest communication (English & Spanish)
✔ Reservation inquiries
✔ Check-in & check-out instructions
✔ Responding to guest questions
✔ Maintenance coordination
✔ Issue escalation
✔ Calendar & reservation management
✔ Follow-up after checkout
✔ Professional and friendly communication
Perfect for:
• Airbnb Hosts
• VRBO Hosts
• Property Managers
• Vacation Rental Companies
Purpose
PersonalIndustry
Business Services & Consulting, Lifestyle, Marketing & Advertising, Real Estate, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$49.99
|
Standard
$89.99
|
Advanced
$149.99
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 20 | 30 | 40 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | - | ||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Weekend coverage
(+ 2 Days)
+$24.99
4 reviews
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AW
Abdul W.
Apr 8, 2026
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We ended the contract due to a time tracking audit.
BO
Bryan O.
Nov 18, 2025
Personal assistant in Santo Domingo, Dominican Republic
Very responsive and detail oriented. I will hire Miguel again.
PB
Primoz B.
Oct 28, 2025
Dominican Republic - Claro - OTP Test
SA
Sajjad A.
Sep 16, 2025
Mercado Libre Business Specialist from South America
Great freelancer to work with. Miguel is active, responsive and work in good understanding, He's highly recommended for any type of online work on his profile.
About Miguel Angel
Operations & Property Management Specialist| Logistics Coordinator| VA
95%
Job Success
Santo Domingo, Dominican Republic - 3:18 pm local time
I am an Industrial Engineer with 8+ years of experience in logistics, warehouse operations, dispatch coordination, property management support, and business administration.
I help business owners, property managers, and logistics companies streamline operations, improve communication, and keep daily processes running efficiently. My experience includes supporting Airbnb and VRBO properties, coordinating maintenance requests, handling guest communications, managing shipping operations, dispatching drivers, tracking shipments, creating reports, and providing executive administrative support.
Top Rated Plus freelancer with 2,300+ hours worked and a proven track record managing logistics operations, Airbnb/VRBO guest communications, shipping coordination, reporting, and administrative support.
Services I Provide:
✔ Property Management Support (Airbnb, VRBO & Short-Term Rentals)
-Guest communication and support
-Maintenance coordination and follow-up
-Vendor management
-Escalation handling
-Check-in and check-out coordination
-Reservation and calendar management
✔ Logistics & Operations Coordination
-Dispatch operations
-Driver onboarding and support
-Shipment tracking
-UPS/FedEx coordination
-Warehouse and inventory management
-SOP creation and process improvement
-Reporting and operational analysis
✔ Virtual & Executive Assistance
-Email and calendar management
-Customer support
-Data entry and CRM updates
-Research and reporting
-Document management
-Administrative support
Why Clients Work With Me
✔ Detail-oriented and highly organized
✔ Strong communication skills
✔ Reliable and proactive
✔ Fast learner and problem solver
✔ Proven experience managing operations remotely
Steps for completing your project
After purchasing the project, send requirements so Miguel Angel can start the project.
Delivery time starts when Miguel Angel receives requirements from you.
Miguel Angel works on your project following the steps below.
Revisions may occur after the delivery date.
Project development according to client requirements.