You will get Bilingual Social Media VA for Fast, Friendly Customer Support

Project details
I help brands build strong customer loyalty through fast, friendly, and personalized customer support. From daily DM and comment replies to branded FAQ scripts and order tracking, I provide professional bilingual (Arabic & English) support that reflects your brand voice. With custom auto-replies and visual story FAQ graphics, I ensure your customers feel heard and supported across your social channels. Let’s make your customer service stress-free and consistent!
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$15
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
Number of Hours of Work | 5 | 15 | 25 |
Scriptwriting | |||
Summary Report | - | ||
Social Media Replies | |||
Email Support | - | ||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $20
Additional Hour of Work
+$5
Summary Report
(+ 1 Day)
+$5
Email Support
(+ 1 Day)
+$5
Live Chat Support
(+ 1 Day)
+$5Frequently asked questions
About Marwa
Executive Virtual Assistant
Julayjilah, Saudi Arabia - 12:28 pm local time
Whether you're building your first pitch deck, onboarding a new team, or running multiple calls daily I help you stay focused while I handle the backend.
💡 What I offer:
- Calendar, Inbox & Travel Management (Google, Outlook)
- Notion, ClickUp, Trello, Airtable Workspace Setup
-CRM & Investor List Building (Airtable, Apollo)
-Pitch Deck Coordination + Follow-ups
- SOPs, Internal Docs, Briefs & Reports
-Bilingual Support: Arabic + English
I'm currently training in startup finance, due diligence, and investing so I speak founder language and am always eager to learn your process, tools, and vision.
If you're building fast and need a proactive, loyal right hand I’d love to help.
Open to internships, fractional roles, and long-term collaboration.
Let’s talk about how I can help you grow with less stress.
Steps for completing your project
After purchasing the project, send requirements so Marwa can start the project.
Delivery time starts when Marwa receives requirements from you.
Marwa works on your project following the steps below.
Revisions may occur after the delivery date.
:Onboarding & Brand Review (1 Day)
Receive brand tone, product/service info, past chats, and FAQs . Analyze typical customer concerns and your voice
Custom Response Templates 1 Day
Create DM and comment reply scripts Write personalized responses for FAQs Provide in Arabic & English
