You will get Bilingual Virtual Assistant | English & Chinese Customer Support
Project details
✨ With strong bilingual skills in English and Chinese, I provide professional virtual assistant and customer support services. From managing emails, scheduling, and data entry to handling customer inquiries, I ensure accuracy, efficiency, and high-quality communication. My goal is to help your business save time and deliver excellent support to your clients.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$150
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 7 days |
About Laura
Bilingual Virtual Assistant | Customer Service | Bookkeeping |
Corona, United States - 1:48 am local time
I am a bilingual professional (English & Mandarin) with over 12 years of experience in customer service, business operations, bookkeeping, and social media management. I specialize in helping small businesses and entrepreneurs improve their customer experience, organize their operations, and grow their online presence.
My skills include:
Customer Service & Virtual Assistance: Email support, live chat support, appointment scheduling, CRM management, and bilingual communication.
Bookkeeping & Data Management: Expense tracking, Microsoft Excel, QuickBooks, data entry, and invoice creation.
Social Media & Content Creation: Instagram marketing, Facebook marketing, content creation, and engagement growth strategies.
Translation & E-commerce Support: English ⇄ Chinese translation, product description localization, and online store support.
Why choose me?
Clear and professional bilingual communication – perfect for international clients and cross-border businesses.
Proven experience in customer service excellence with a 95%+ satisfaction rate.
Strong attention to detail in financial records and data accuracy.
Creative approach to social media content that drives engagement and brand growth.
Whether you need a reliable virtual assistant, a customer support specialist, a bookkeeper, or a social media manager, I deliver high-quality results on time and with care.
Let’s work together to make your business more efficient, organized, and successful.
Steps for completing your project
After purchasing the project, send requirements so Laura can start the project.
Delivery time starts when Laura receives requirements from you.
Laura works on your project following the steps below.
Revisions may occur after the delivery date.
Requirement Collection
Gather all necessary files, instructions, and details from the client.
Execution
Perform tasks such as data entry, email handling, translation, or scheduling according to the client’s requirements.