You will get boosted customer satisfaction with expert email and chat customer service.
Top Rated
Top Rated
Project details
Welcome to a revolution in customer support! 🌟
Why Me::
✨ Personalized Solo Support: It's not a team; it's just me, providing personalized customer support. Your customers receive undivided attention.
✨ Proactive Assistance: I'm proactive, anticipating and resolving issues before they arise, ensuring a seamless customer journey.
✨ Affordable Freelance Excellence: My packages offer exceptional service without breaking the bank.
What Sets Me Apart:
💡 Innovation in Every Interaction: I'm not just solving problems; I'm enhancing the overall experience.
📈 Results-Driven Support: I focus on driving results, committed to exceeding your expectations and contributing to your success.
Experience a friendly, confident, and polished customer service that goes beyond the ordinary.
Ready to elevate your customer experience?
Why Me::
✨ Personalized Solo Support: It's not a team; it's just me, providing personalized customer support. Your customers receive undivided attention.
✨ Proactive Assistance: I'm proactive, anticipating and resolving issues before they arise, ensuring a seamless customer journey.
✨ Affordable Freelance Excellence: My packages offer exceptional service without breaking the bank.
What Sets Me Apart:
💡 Innovation in Every Interaction: I'm not just solving problems; I'm enhancing the overall experience.
📈 Results-Driven Support: I focus on driving results, committed to exceeding your expectations and contributing to your success.
Experience a friendly, confident, and polished customer service that goes beyond the ordinary.
Ready to elevate your customer experience?
Industry
Animals & Pets, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Lifestyle, Media & Entertainment, Nonprofit, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$49
|
Standard
$110
|
Advanced
$249
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 7 days |
Number of Hours of Work | 5 | 10 | 20 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$9
18 reviews
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This project doesn't have any reviews.
PG
Patricia G.
Dec 4, 2024
Play Games and Get Paid!
Danielle demonstrated great communication skills, friendliness, and a willingness to work around our busy release schedules. We hope to work together again on future projects!
FL
Filemon L.
Jul 8, 2024
ACC108 | Response Evaluator AI Project (Talent Store)
Responsive to the project tasks and high engagement.
BP
Ben P.
Jan 28, 2024
eCommerce Customer Service
CP
Carol P.
Nov 8, 2021
Job shadowing opportunities for Virbela Events.
CP
Carol P.
Nov 2, 2021
Customer Service/Event Support for Live Virtual World Events Training
Danielle did a great job with training, learning and executing her new position. We look forward to offering her more opportunities in the near future!
About Danielle
eCommerce & SaaS Customer Service Specialist
100%
Job Success
Clinton Township, United States - 2:16 pm local time
With a strong background in management, customer service, and technical support, I help you with your customer and user base so you can focus on other parts of the business.
I help eCommerce and SaaS businesses with:
📌 Addressing customer questions and issues with expediency and attention to detail via email and chat through ticketing/CRM systems such as Zendesk, Gorgias, Reamaze, Intercom, GrooveHQ, Freshdesk, Helpshift, Hubspot, Amazon, and Etsy
📌 Reviewing and responding to chargebacks/disputes via Stripe
📌 Reviewing comments/threads and engaging with audiences on Facebook, Twitter/X, Instagram, TikTok, Discord and webinars
📌 Tracking performance at a team and individual level
📌 Building out knowledge bases
📌 Developing and executing training programs for new customer service team members
"Danielle impressed us with her work ethic, attendance, communication, flexibility, and assistance to others. She is highly skilled, and any firm would be lucky to have her part of their team."
"Danielle was very professional and courteous in the duration of our employment together. She handled an overwhelming number of customer service inquiries each day without complaint."
The above testimonials are from past clients of mine and show that I am a hard-working customer service and technical support specialist who will go above and beyond for your company and your customers/users.
The next step is to send me a message to get a more specific scope of your company's unique needs..
Steps for completing your project
After purchasing the project, send requirements so Danielle can start the project.
Delivery time starts when Danielle receives requirements from you.
Danielle works on your project following the steps below.
Revisions may occur after the delivery date.
Receive requirements from client
Start providing support