You will get Chat , Email and social media support specialist
Project details
I deliver top-notch customer support, backed by excellent CSAT scores and recognition at Astropay for my attention to detail. I’m naturally empathetic, passionate about helping people, and committed to providing timely, accurate, and professional assistance. I combine strong communication skills with experience using customer support tools, chat platforms, and reporting systems to ensure every interaction exceeds client expectations.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Events Planning, Fashion & Apparel, Financial Services, Food & BeverageLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$120
|
Advanced
$240
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 7 days |
Number of Hours of Work | 5 | 15 | 30 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
About Christabel
Customer Service & Tech Support | Streamline, Process Infographics
Nairobi, Kenya - 1:00 am local time
I am a self-driven customer service executive, keen to transfer experience in customer focus, delivering impeccable
customer service experience in managing client relations, delivering customer service experience and success. My
competencies are client relationship management, lead generation, customer retention, sales, and marketing. I am
a highly effective communicator and team leader with a proven ability to build long-term relationships with
stakeholders and work with all levels of staff. I have strong leadership skills, time management, and communication
skills. I am highly organized, proactive, and punctual, with a team-oriented mentality.
Steps for completing your project
After purchasing the project, send requirements so Christabel can start the project.
Delivery time starts when Christabel receives requirements from you.
Christabel works on your project following the steps below.
Revisions may occur after the delivery date.
Review Project Guidelines
Read client instructions and platform access details. Understand the scope, tone, and tools before starting work.
Set Up Tools & Access
Log in to chat/support platforms and test access. Ensure all tools work properly for smooth communication.