You will get Shopify customer support via live chat and email
Top Rated
Project details
Provide your customers with fast, professional, and friendly support that helps improve their shopping experience and keeps your Shopify store running smoothly.
With 7+ years of experience in Shopify and eCommerce operations, I offer reliable customer support via live chat and email. I can handle customer inquiries professionally, maintain your brand voice, and ensure every customer receives timely assistance.
My services include:
Live Chat Support
Email Customer Support
Order Tracking & Status Updates
Order Processing & Management
Refund & Exchange Assistance
Return Request Handling
Customer Inquiry Management
Product Information Support
Shopify Admin Support
Ticket Management (Gorgias, Zendesk, Freshdesk, Re:amaze, Help Scout & more)
Professional and Friendly Communication
Why choose me?
7+ Years of Shopify & eCommerce Experience
Fast Response Time
Excellent English Communication
Customer-First Approach
Accurate & Professional Support
Reliable Daily Assistance
100% Confidentiality
With 7+ years of experience in Shopify and eCommerce operations, I offer reliable customer support via live chat and email. I can handle customer inquiries professionally, maintain your brand voice, and ensure every customer receives timely assistance.
My services include:
Live Chat Support
Email Customer Support
Order Tracking & Status Updates
Order Processing & Management
Refund & Exchange Assistance
Return Request Handling
Customer Inquiry Management
Product Information Support
Shopify Admin Support
Ticket Management (Gorgias, Zendesk, Freshdesk, Re:amaze, Help Scout & more)
Professional and Friendly Communication
Why choose me?
7+ Years of Shopify & eCommerce Experience
Fast Response Time
Excellent English Communication
Customer-First Approach
Accurate & Professional Support
Reliable Daily Assistance
100% Confidentiality
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Data Analytics, Ecommerce, Education, Fashion & Apparel, Financial Services, Food & Beverage, Lifestyle, Manufacturing & Storage, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Real Estate, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$300
|
Standard
$600
|
Advanced
$1,200
|
|---|---|---|---|
| Delivery Time | 25 days | 60 days | 70 days |
Number of Hours of Work | 60 | 120 | 240 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
29 reviews
(25)
(2)
(1)
(0)
(1)
This project doesn't have any reviews.
SW
Sven W.
May 11, 2026
Shopify store creation
AT
A. B. S. T.
Feb 17, 2026
Shopify product listing and ongoing work
SK
Sara K.
Feb 6, 2025
mange shopify store from A to Z
I had the pleasure of hiring Arfat on Upwork to work on my two Shopify websites from A to Z, and I couldn't be more satisfied with the results. He is an incredibly dedicated and hardworking professional with an unwavering determination to get the job done.
Arfat consistently goes above and beyond, always finding solutions to any challenges that arise. His problem-solving skills are exceptional, and his ability to deliver high-quality results is impressive. He shows great consistency and reliability in his work, always meeting deadlines and maintaining clear communication throughout the project.
What sets Arfat apart is his genuine passion for his work. He is always available to handle any tasks and ensures everything is completed to the highest standard. His commitment and attention to detail made a significant difference in the success of my websites.
I highly recommend Arfat to anyone looking for a skilled, motivated, and dependable Shopify expert. I will definitely be working with him again in the future!
Arfat consistently goes above and beyond, always finding solutions to any challenges that arise. His problem-solving skills are exceptional, and his ability to deliver high-quality results is impressive. He shows great consistency and reliability in his work, always meeting deadlines and maintaining clear communication throughout the project.
What sets Arfat apart is his genuine passion for his work. He is always available to handle any tasks and ensures everything is completed to the highest standard. His commitment and attention to detail made a significant difference in the success of my websites.
I highly recommend Arfat to anyone looking for a skilled, motivated, and dependable Shopify expert. I will definitely be working with him again in the future!
LL
LaJuan L.
Jan 30, 2025
Shopify Expert ( VA) ( Dropshipping)
He is acting very unprofessional for me
FZ
Floris Z.
Nov 13, 2024
Expert Shopify VA needed for ongoing Ecommerce Support
About Arfat
Shopify Store Operations Specialist | Product Research, Listings & SEO
100%
Job Success
Chittagong, Bangladesh - 5:42 am local time
Hi, I'm Arfat Hossen - a 𝗧𝗼𝗽 𝗥𝗮𝘁𝗲𝗱 𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 𝘄𝗶𝘁𝗵 𝗮 𝟭𝟬𝟬% 𝗝𝗼𝗯 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗦𝗰𝗼𝗿𝗲, 𝟱,𝟳𝟵𝟬+ 𝗵𝗼𝘂𝗿𝘀 𝘄𝗼𝗿𝗸𝗲𝗱, 𝗮𝗻𝗱 𝟴+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 helping Shopify brands, dropshipping stores, and eCommerce businesses build, optimize, and scale their online stores.
I work with clients who need a reliable Shopify expert to manage product research, product listings, store operations, SEO, and conversion-focused landing pages so their store becomes more organized, visible, and sales ready.
Instead of hiring multiple freelancers, clients work with me as a single Shopify growth partner who handles everything from product selection to optimized product pages.
Click 𝐈𝐧𝐯𝐢𝐭𝐞 or send me a message to discuss your project.
𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗦𝘁𝗼𝗿𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀
✔ Shopify store setup & configuration (from scratch to launch ready)
✔ Shopify 2.0 theme customization (Dawn, OS 2.0, and premium themes)
✔ Store structure optimization (homepage, collections, navigation, UX flow)
✔ App integration & management (upsells, reviews, email, inventory tools)
✔ Store maintenance & optimization (speed, SEO basics, ongoing updates)
𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵
✔ Winning product research using real market data (sales trends, search volume, ad spend signals)
✔ TikTok, Meta & Google trend analysis
✔ Competitor research & product validation (store audits, pricing, positioning)
✔ Supplier sourcing (AliExpress, CJ Dropshipping, Alibaba) vetted for quality & shipping speed
✔ Profit margin & demand analysis
✔ Viral product identification (early trend spotting before saturation)
𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗟𝗶𝘀𝘁𝗶𝗻𝗴 & 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻
✔ SEO friendly product titles (keyword optimized for search & discovery)
✔ High converting product descriptions (benefit driven copywriting)
✔ Product upload & catalog management (bulk uploads, CSV, DSers , AutoDS, Oberlo, data accuracy)
✔ Product variants & tagging (size, color, filters for easy navigation)
✔ Product page optimization for conversions (images, layout, trust signals)
𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗦𝗘𝗢
✔ Collection SEO optimization (titles, descriptions, keyword placement)
✔ Meta titles & descriptions (click through optimized)
✔ URL structure optimization (clean, keyword rich, crawlable)
✔ Internal linking setup (improves navigation & page authority)
✔ Search visibility improvement (on-page SEO fundamentals)
𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗟𝗮𝗻𝗱𝗶𝗻𝗴 𝗣𝗮𝗴𝗲𝘀 (𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗶𝗼𝗻 𝗙𝗼𝗰𝘂𝘀𝗲𝗱)
✔ High-converting product landing pages (built for scroll stopping first impressions)
✔ CRO focused layout structuring (hero section, social proof, CTA placement)
✔ Product page optimization for sales (urgency, trust badges, reviews)
✔ UX improvement for better conversions (mobile first, faster load, clear flow)
✔AI powered landing page creation (PageFly, GemPages, Replo, Shogun)
𝗧𝗶𝗸𝗧𝗼𝗸 𝗦𝗵𝗼𝗽 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
✔ TikTok Shop store setup & configuration
✔ Product listing & catalog management
✔ TikTok Shop product research
✔ Listing optimization for better visibility (algorithm friendly)
✔ Inventory & order management
✔ Product synchronization with Shopify
𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴
✔ TikTok product promotion strategy (trend based content angles)
✔ Instagram & Facebook product content support (organic & premium ready assets)
✔ Product based ad creatives support (UGC style, hook driven visuals)
✔ Viral product content optimization (thumb stopping, shareable formats)
✔ Shopify focused marketing execution (store to social alignment)
𝗢𝗿𝗱𝗲𝗿 & 𝗦𝘁𝗼𝗿𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁
✔ Order processing (accurate, timely fulfillment tracking)
✔ Inventory updates (stock sync, low-stock alerts, out of stock handling)
✔ Supplier coordination (order confirmations, shipping updates, issue resolution)
✔ Customer support assistance (order inquiries, tracking, returns)
𝗘𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 (𝗭𝗲𝗿𝗼 𝗗𝗮𝘁𝗮 𝗟𝗼𝘀𝘀)
✔ WooCommerce → Shopify
✔OpenCart → Shopify
✔ WordPress → Shopify
✔ BigCommerce → Shopify
✔ Magento → Shopify
✔ Cart2Cart Migration
✔ Any other platform → Shopify migration
If you’re looking for a reliable Shopify specialist who understands both operations and growth, I’m ready to support your business.
Steps for completing your project
After purchasing the project, send requirements so Arfat can start the project.
Delivery time starts when Arfat receives requirements from you.
Arfat works on your project following the steps below.
Revisions may occur after the delivery date.
Project Goal
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