You will get chat or email support for your business
Project details
Top Rated Freelancer
100% customer satisfaction here on Upwork.
2+ years of experience as a customer service representative, working on different company campaigns (Amazon, Minted, etc.), and providing support via phone, email, and chat.
Here's what to expect:
• A demonstrated ability to effectively handle situations or inquiries while working within
policy, procedures, and standard processes.
• My ability to analyze, prioritize, and resolve client requests or issues quickly and effectively.
• Exceptional communication skills, both orally and in writing.
Highly skilled at using the following platforms:
✔ Freshdesk
✔ Google Suite
✔ ShopBase
✔ Shopify
✔ Slack
✔ SnapEngage
✔ Trello
Is there an unfamiliar tool that you'd like me to use for your specific business needs? Not a problem.
100% customer satisfaction here on Upwork.
2+ years of experience as a customer service representative, working on different company campaigns (Amazon, Minted, etc.), and providing support via phone, email, and chat.
Here's what to expect:
• A demonstrated ability to effectively handle situations or inquiries while working within
policy, procedures, and standard processes.
• My ability to analyze, prioritize, and resolve client requests or issues quickly and effectively.
• Exceptional communication skills, both orally and in writing.
Highly skilled at using the following platforms:
✔ Freshdesk
✔ Google Suite
✔ ShopBase
✔ Shopify
✔ Slack
✔ SnapEngage
✔ Trello
Is there an unfamiliar tool that you'd like me to use for your specific business needs? Not a problem.
Language
EnglishWhat's included
| Service Tiers |
Starter
$180
|
Standard
$480
|
Advanced
$840
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 6 days |
Number of Hours of Work | 12 | 30 | 48 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$20
Phone Support
+$100Frequently asked questions
About sadae
TOP RATED Customer Service Representative/Transcriptionist
Isle, United States - 7:07 pm local time
My 5+ years as a VA have underscored the importance of competence and reliability. Your time is precious, and you deserve a pro who won't need handholding or corrections.
I invest time upfront, thoroughly immersing myself in your business's intricacies to ensure I provide tailored assistance. Your goals and ambitions are my guide.
What sets me apart is my expertise in:
* Data Entry
* Web Research
* Customer Support
* Email Management
* Administrative Assistance
* Specialty Areas (Transcription, Captions & Subtitling)
For me, nurturing a long-term partnership is paramount. Your needs and your business's vision always take precedence.
If you're unsure about the scope of assistance you require, just drop a quick message, and we can schedule a brief call to explore your options.
Warm regards,
Sadae
P.S. I steer clear of cold-calling and any sales-related tasks. Your brand, your way!
Steps for completing your project
After purchasing the project, send requirements so sadae can start the project.
Delivery time starts when sadae receives requirements from you.
sadae works on your project following the steps below.
Revisions may occur after the delivery date.
Get familiar with the tools you'd like me to use.