You will get ClarityCX offers T1&T2 support across voice, chat, email & social channels
Project details
At ClarityCX, we help businesses deliver customer experiences that are fast, reliable, and empathetic. With 40+ years of combined leadership experience in customer experience (CX), SaaS support, and service delivery, we know what it takes to build scalable, high-performing support operations that create lasting impact.
We specialize in:
• Tier 1 & Tier 2 support across voice, chat, email, and ticketing
• Help center & knowledge base optimization for better self-service
• SLA tracking & support performance management
• AI-powered workflows for efficiency and cost reduction
• 24/7 global coverage aligned to your business hours
What sets us apart is our commitment to measurable results - we strive for 95%+ CSAT, ensuring every interaction builds loyalty and trust. As a startup with enterprise-level expertise, we combine agility with proven methods to deliver world-class support at a cost-effective scale.
Whether you’re a fast-growing startup or an established enterprise, we’re here to design customer support solutions tailored to your needs.
👉 Let’s connect and explore how ClarityCX can support your growth journey.
We specialize in:
• Tier 1 & Tier 2 support across voice, chat, email, and ticketing
• Help center & knowledge base optimization for better self-service
• SLA tracking & support performance management
• AI-powered workflows for efficiency and cost reduction
• 24/7 global coverage aligned to your business hours
What sets us apart is our commitment to measurable results - we strive for 95%+ CSAT, ensuring every interaction builds loyalty and trust. As a startup with enterprise-level expertise, we combine agility with proven methods to deliver world-class support at a cost-effective scale.
Whether you’re a fast-growing startup or an established enterprise, we’re here to design customer support solutions tailored to your needs.
👉 Let’s connect and explore how ClarityCX can support your growth journey.
Purpose
BusinessIndustry
Audio Services, Business Services & Consulting, Data Analytics, Ecommerce, Education, Engineering, Financial Services, Lifestyle, Logistics & Supply Chain Management, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Software, Sports & Fitness, Telecommunications, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$13
|
Standard
$17
|
Advanced
$20
|
|---|---|---|---|
| Delivery Time | 5 days | 6 days | 7 days |
Number of Hours of Work | 40 | 48 | 56 |
Scriptwriting | - | ||
Summary Report | |||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Knowledge Base Optimization
(+ 7 Days)
+$299
Team Lead Supervision
+$600
Chatbot Implementation Add-on
+$499About Clarity
ClarityCX - Customer Support delivered with Clarity
Mohali, India - 10:46 pm local time
Steps for completing your project
After purchasing the project, send requirements so Clarity can start the project.
Delivery time starts when Clarity receives requirements from you.
Clarity works on your project following the steps below.
Revisions may occur after the delivery date.
Discovery Call
Define scope, tools, SLAs.
Team Setup
Recruit & train agents on your product.