You will get clear and accurate SOPs, lab manuals, and technical reports.
Project details
You will get high-quality, precise scientific and technical writing tailored to your laboratory, biotech, or research needs. With hands-on experience as a laboratory assistant and gene manufacturing operator, I bridge the gap between complex science and clear, professional documentation. I create SOPs, lab manuals, technical reports, white papers, research summaries, and data visualizations that are compliant, accurate, and reader-friendly. Every document is carefully formatted, fully referenced, and delivered on time. Whether you need a polished SOP, a comprehensive report, or visualized research data, my services ensure clarity, reliability, and a professional standard that supports your lab, company, or project goals.
Target Country
United StatesWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 10 days |
Number of Projects | 1 | 1 | 0 |
General Project Consulting | |||
Define Project Goals | |||
Define Deliverables & KPIs | |||
Establish Schedule & Milestones | - | ||
Risk Management | - | - | |
Resource Management | - | - | |
Budget Management | - | - | |
Project Reports | - | ||
Project Diagrams Provided | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$30 - $75
Literature Review
(+ 2 Days)
+$75
Data Visualization
(+ 2 Days)
+$75
Format References & Citations
(+ 1 Day)
+$30Frequently asked questions
About Cristina
Technical Writer | Process Documentation | SaaS, Finance, Customer Ops
Dubasari, Moldova - 7:27 pm local time
Are you looking for a technical writer who not only understands complex systems but has lived and supported them across three languages and five global sectors?
I’m Cristina, a multilingual technical writing professional with 10+ years of experience spanning customer success, finance, SaaS onboarding, process documentation, and sales enablement.
I help growing teams and global startups turn messy internal knowledge into crystal-clear guides, SOPs, onboarding manuals, knowledge base articles, and technical reports—with cultural clarity and cross-functional accuracy.
My real-world background includes:
🔸 Managing client pipelines & knowledge at Airbnb and AT&T
🔸 Writing bilingual customer SOPs & escalation protocols
🔸 Translating complex technical workflows for multilingual support teams
🔸 Bridging product + support + training in fast-growth environments
🔸 Writing with tools like Notion, Confluence, Google Docs, Zendesk, Freshdesk, Jira
I specialize in:
✅ Process Documentation & SOPs
✅ Customer Knowledge Base Articles (Zendesk, Intercom, Notion)
✅ Internal Help Guides for SaaS/Fintech
✅ Onboarding Manuals & Product How-Tos
✅ Multilingual Translations for Technical Content
✅ Templates, Style Guides, Visual-Aided Docs
Clients appreciate my attention to tone, clarity across borders, and fast turnaround. I blend the empathy of a CX lead with the precision of a systems thinker.
Let’s turn your know-how into shareable knowledge.
Steps for completing your project
After purchasing the project, send requirements so Cristina can start the project.
Delivery time starts when Cristina receives requirements from you.
Cristina works on your project following the steps below.
Revisions may occur after the delivery date.
Understand Client Needs
Review project materials, clarify goals, scope, and preferred format.
Research & Draft
Conduct literature review (if included), organize data, and create the first draft.