You will get clear step-by-step SOPs to document and standardize your business processes
Top Rated
Project details
You will get clear step-by-step SOPs to document and standardize your business processes. I help businesses document their workflows by converting everyday processes in the form of Loom recordings, tutorial videos, and real operational tasks, into clear Standard Operating Procedures (SOPs) that teams can follow consistently.
Target Country
Worldwide, United States, United KingdomWhat's included $100
These options are included with the project scope.
$100
- Delivery Time 7 days
- Number of Projects 1
- General Project Consulting
- Define Project Goals
- Define Deliverables & KPIs
- Establish Schedule & Milestones
- Risk Management
- Resource Management
- Budget Management
- Project Reports
6 reviews
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OO
Olatokunbo O.
Mar 31, 2026
Create Standard Operating Procedures (SOPs) for Our Organization
Great job
LE
Laura E.
Jun 15, 2025
Social Media Assistant
A job well done. She is skillful, responsive and motivated to get things done. We definitely recommend her!
HM
Harmony M.
Mar 3, 2025
** Digital Operations Assistant for Long-Term Growth
This contract was for a working trial to gauge Omena's aptitude for longer term work. She has demonstrated enthusiasm, professionalism, a nice balance of speed and quality, and, importantly, a desire for a long-term working relationship. We have every confidence that she'll continue to grow and learn. Happy to add her to the team and hope to work with her well into the future.
AT
Angela T.
Feb 4, 2025
Virtual Assistant for Social Media
Omena is a wonderful freelance, she delivered the work on time and with great precision. I would definitely hire her again in the future.
LE
Laura E.
Dec 26, 2024
Virtual Assistant for a Startup
Absolutely love working with you! We will be back again in the future! Thanks for your hard work and great results.
About Omena
Executive Virtual Assistant | SOPs, Admin, Operations, Project Support
100%
Job Success
Lagos, Nigeria - 9:59 pm local time
As a top Rated Plus freelancer with 100% client satisfaction and 10+ years of experience supporting multiple businesses across operations, administration, project coordination, SOPs, and process documentation, my goal is simple: to make your operations easier to run and less dependent on you by reducing operational bottlenecks, improving accountability, and creating systems that support sustainable growth.
If your business is growing but things feel scattered across Slack messages, task boards, or your head, with experience in documenting 50+ processes, I can step in to create structured SOPs, so your team can operate with clarity and consistency without constant back-and-forth.
With experience screening 300+ candidates, interviewing 100+ candidates and onboarding 20+ team members, I also support remote hiring and team building through structured recruitment and onboarding processes.
✅️ 𝗛𝗼𝘄 𝗜 𝗖𝗮𝗻 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗬𝗼𝘂
1️⃣ Operations Support
✔️Manage and organize day-to-day administrative tasks
✔️Streamline workflows and improve operational efficiency
✔️Keep systems, tools, and teams organized and aligned
✔️Reduce back-and-forth and improve team accountability
2️⃣ Project Coordination
✔️Keep projects moving forward by coordinating tasks, timelines, and team communication
✔️Support operations and projects with structure, visibility, and consistency
3️⃣ SOPs & Process Documentation
✔️Create SOPs and process documentation that reduce training time and improve consistency
✔️Document existing workflows and operational processes
✔️Turn scattered knowledge into clear SOPs, training materials, and internal guides
4️⃣ Recruitment & Onboarding (People Operations)
✔️Source, screen, interview, and onboard candidates to support team growth and hiring needs
✅ 𝗛𝗼𝘄 𝗜 𝗪𝗼𝗿𝗸
I don’t just “assist”, I bring structure to how your business operates. Whether it’s managing ongoing tasks, supporting projects, or documenting processes, my goal is simple: I make your operations easier to run and less dependent on you.
✅️ 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀 𝗜'𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁𝗲𝗱
Ecommerce | Real Estate | Education | Engineering | Social Media | Professional Services | Coaching | Communication | Digital Marketing | Software | Media & Entertainment | Cleaning & Consumer Services | Startups & Agencies
✅️ 𝗧𝗼𝗼𝗹𝘀 𝗜 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵
✔️ Project Management: ClickUp, Asana, Trello, Monday, Notion
✔️ Admin & Office Tools: Google Workspace, Microsoft Office
✔️ Communication: Slack, Zoom, Google Meet, Loom
✔️ Simple dashboards and trackers for visibility and accountability
✅️ 𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗧𝗿𝘂𝘀𝘁 𝗠𝗲
✔️Proven 5-Star Ratings → 100% client satisfaction across multiple projects
✔️Experience supporting multi-company operations
✔️Detail-oriented, highly organized and reliable
✔️Strong understanding of how teams actually work
✔️Calm, proactive, and reliable
✔️Top Rated Plus Upwork Freelancer with experience working with international teams
If your business is growing and you need someone to organize your day-to-day admin tasks and operations, manage projects, and keep everything organized behind the scenes, I’m here to help you create structure to your business and keep things running smoothly.
Click “Hire” or send me an invite. I’d love to support you. 🙌🏽
Steps for completing your project
After purchasing the project, send requirements so Omena can start the project.
Delivery time starts when Omena receives requirements from you.
Omena works on your project following the steps below.
Revisions may occur after the delivery date.
SOP Writing & Documentation
Send me the Loom or tutorial videos of your workflows, and I will transform them into clear and structured SOP documentation your team can actually follow.