You will get Client Communication & Business Support — AI-Enhanced & Heart-Centered
Project details
You will get strategic, client communication and business support that feels both human and efficient. With 10+ years of remote experience and AI-enhanced systems, I help purpose-driven brands stay organized, on-brand, and truly connected.
Purpose
BusinessIndustry
Animals & Pets, Financial Services, Travel & Tourism, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$125
|
Standard
$240
|
Advanced
$480
|
|---|---|---|---|
| Delivery Time | 5 days | 7 days | 10 days |
Scriptwriting | - | ||
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support | - | - |
Frequently asked questions
322 reviews
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This project doesn't have any reviews.
MU
Miko U.
May 23, 2023
English - Spanish copy translation
We have been working with Emma for few years now and we have always been 100% satisfied with quality and speed of her translations. Would highly recommend and we will definitely work together in the future.
PM
Patrick M.
Apr 25, 2023
Administrative Assistant needed
ML
Mary Grace L.
Jan 4, 2023
RML004 - Spanish (LA) Translator
GW
Glen W.
Nov 28, 2022
Virtual Travel assistant for Chile and Argentina
Emma was a truly excellent assistant to us on our travels in South America - she's very organized and very resourceful. Communication was always superb and she either improved our trip, or helped us avoid disaster, many times!
Highly, highly recommended, not just for this kind of work but I'm sure for anything she touches.
Thanks Emma!
Highly, highly recommended, not just for this kind of work but I'm sure for anything she touches.
Thanks Emma!
LH
Loc H.
Nov 21, 2022
SLF Employee Handbook Translation
Emma was a pleasure to work with. Had two jobs for her, she completed both to our extreme satisfaction and one was even done ahead of schedule. Looking forward to working with her in the future for our translating needs.
About Emma
Bilingual (EN/ES) Project Manager & Virtual Customer Care Specialist
100%
Job Success
Santiago, Chile - 7:28 pm local time
What I bring to your team:
• Proven track-record delivering projects on time and within budget (100% Job Success on Upwork).
• Fluent in English & Spanish — your bridge to Latin-American markets or bilingual customers.
• Expert in remote workflows: HubSpot, QuickBooks, Basecamp, Asana/Trello + data entry, document translation.
• Strong customer-care mindset: I handle client communications, problem-solving, onboarding and team coordination so you don’t have to.
If you’re a startup, agency or remote team looking for a dependable pro who keeps things moving and your clients happy — let’s chat! Message me here on Upwork and let’s explore how I can make life easier and your business grow.
Steps for completing your project
After purchasing the project, send requirements so Emma can start the project.
Delivery time starts when Emma receives requirements from you.
Emma works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1: Kickoff & Requirements Review
I review the info you send (business details, tone, tools access, etc.) and clarify any questions before starting.
Step 2: Initial Setup & Tone Alignment
I align with your brand voice and set up the tools/workspace for inbox, messages, or project coordination.