You will get Communication expert| Rental manager |Listing updates |Check-in\out assist
Project details
My main area of expertise is vacation rental management. I have vast experience of managing Short Term Rentals on Airbnb.com, Homeaway.com, VRBO.com, Tripadvisor, Flipkey and Booking.com.
I am very quick in responding to guests' inquiries, updating calendars, and keeping track of upcoming reservations. I contact the upcoming guests to answer if they have questions and give them directions on how to get to the unit etc.
I know tricks to get a response rate higher and make sure your listings appear in search results etc.
Here’s a summary of my previous work experience and tasks handled in the Short Term Rental Business:
Property Manager
✔- Managed Channel manager
✔- Guest communication/ customer service
✔- Calendar and pricing management
✔- Coordinated maintenance issues and scheduled contractors
✔- Scheduled cleaners for turnover
✔- Set up and integration of listings
✔- Set up automated messages
✔- Collection of security deposit
✔- Review disputes
✔- Damage claim disputes
✔- Improvement of internal policies and process
Case Manager for Airbnb for 2 years.
✨- Provided customer service
✨- Handled cases related to conflict and mediation.
I am very quick in responding to guests' inquiries, updating calendars, and keeping track of upcoming reservations. I contact the upcoming guests to answer if they have questions and give them directions on how to get to the unit etc.
I know tricks to get a response rate higher and make sure your listings appear in search results etc.
Here’s a summary of my previous work experience and tasks handled in the Short Term Rental Business:
Property Manager
✔- Managed Channel manager
✔- Guest communication/ customer service
✔- Calendar and pricing management
✔- Coordinated maintenance issues and scheduled contractors
✔- Scheduled cleaners for turnover
✔- Set up and integration of listings
✔- Set up automated messages
✔- Collection of security deposit
✔- Review disputes
✔- Damage claim disputes
✔- Improvement of internal policies and process
Case Manager for Airbnb for 2 years.
✨- Provided customer service
✨- Handled cases related to conflict and mediation.
Purpose
BusinessIndustry
Events Planning, Lifestyle, Real Estate, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$30
|
Advanced
$40
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Revisions | 1 | 1 | 1 |
Number of Hours of Work | 4 | 4 | 4 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning |
About Maryam
Airbnb/VRBO Booking.com Vacations Rental Manager
Faisalabad, Pakistan - 7:26 am local time
Here’s a summary of my previous work experience and tasks handled in the Short Term Rental Business:
Property Manager
- Managed Channel manager
- Guest communication/ customer service
- Calendar and pricing management
- Coordinated maintenance issues and scheduled contractors
- Scheduled cleaners for turnover
- Set up and integration of listings
- Set up automated messages
- Collection of security deposit
- Review disputes
- Damage claim disputes
- Improvement of internal policies and process
Case Manager for Airbnb for 2 years.
- Provided customer service
- Handled cases related to conflict and mediation
- The provided resolution to reservation-related issues
- Guided and educated users on using the platform and its terms
- Provide troubleshooting steps
Software used:
-Airbnb
-VRBO
-Booking.com
-TripAdvisor
- Lodgify
- Guesty For Hosts
- Guesty for Pros
-Hostaway
-Hospitable
- Smoobu
- Smartbnb
- Turnoverbnb
- Slack
- Smartlock apps such as August App, Kwikset, Schlage and Sifely
- Blink
Steps for completing your project
After purchasing the project, send requirements so Maryam can start the project.
Delivery time starts when Maryam receives requirements from you.
Maryam works on your project following the steps below.
Revisions may occur after the delivery date.
Booking confirm
I will do best wishes and a warm welcome to guests and will ask for any inquiry to make their stay memorable.
check-in/check-out
I will provide them with check-in instructions and help them with assistance in any troubleshooting.