You will get Comprehensive Virtual Assistance Tailored to Your Needs.
Top Rated
Top Rated
Project details
You will get dedicated and professional Virtual Assistant services tailored to meet your unique needs. With extensive training and experience, I offer a comprehensive range of administrative support designed to streamline your workflow and enhance productivity. My focus is on providing personalized assistance, whether it’s managing your calendar, organizing emails, conducting research, or providing exceptional customer support.
What sets me apart is my commitment to detail and reliability, ensuring that every task is handled with the utmost care and efficiency. I bring over four years of experience in customer-facing roles, which equips me with the skills necessary to deliver high-quality support. By choosing me as your Virtual Assistant, you can expect clear communication, timely responses, and a proactive approach to your administrative challenges.
My goal is to help you reclaim your time and focus on what matters most, whether that's growing your business or managing personal projects. Let’s collaborate to create a seamless support system that drives success. Together, we can simplify your day-to-day operations and achieve your goals effectively.
What sets me apart is my commitment to detail and reliability, ensuring that every task is handled with the utmost care and efficiency. I bring over four years of experience in customer-facing roles, which equips me with the skills necessary to deliver high-quality support. By choosing me as your Virtual Assistant, you can expect clear communication, timely responses, and a proactive approach to your administrative challenges.
My goal is to help you reclaim your time and focus on what matters most, whether that's growing your business or managing personal projects. Let’s collaborate to create a seamless support system that drives success. Together, we can simplify your day-to-day operations and achieve your goals effectively.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$150
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 20 days |
Number of Revisions | 1 | 3 | 5 |
Number of Hours of Work | 5 | 10 | 40 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$15 - $30Frequently asked questions
3 reviews
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AL
Adam L.
Nov 17, 2025
Energy Benchmarking Support Services
Racheal is amazing smart and helpful. She's proactive, detail oriented, and always so pleasant and professional. It's a big world and I feel so blessed to have found her. I look forward to working with Racheal for many years to come.
TW
Tamara W.
Jan 18, 2025
Sales Representative
FM
Florence M.
Jul 5, 2024
I need someone to help me with form completion and contract draft
About Racheal
QuickBooks Online Specialist | Invoicing, Billing & Operations VA
100%
Job Success
Lusaka, Zambia - 1:39 am local time
Experienced in managing end-to-end invoicing workflows, including invoice creation, billing coordination, payment tracking, and follow-ups on outstanding balances to support consistent cash flow.
Supported US-based teams in real estate and energy operations, handling administrative coordination, CRM updates, documentation management, and invoicing support in fast-paced environments.
Background in property management and collections, managing tenant communication, lease documentation, and payment follow-ups while maintaining accurate financial and operational records.
Provided operational support across multiple roles, contributing to workflow coordination, data accuracy, and improved day-to-day efficiency in remote teams.
Recognized for being detail-oriented, organized, and reliable, with the ability to manage multiple systems and priorities while delivering accurate, timely results.
Compliance and Data: Energy Star Portfolio Manager, Energy Auditing, GFA Reporting
CRMs and Ops: HubSpot, Monday, Nextiva, HoneyBook, Salesforce, Zoho CRM
Key Experience
Landsman Building Performance Services | Operations Specialist
I manage end-to-end Energy Benchmarking, coordinating between property owners and utility companies. I ensure accurate GFA reporting and work with accounting to manage billing and payment workflows.
Ignite Energy Access (Engie) | Quality Analyst Team Lead
Leadership: Supervise and mentor a team of QA analysts, ensuring high-quality service delivery and compliance with industry standards.
Process Optimization: Define and implement QA strategies, policies, and testing processes to improve operational efficiency.
Data Integrity: Analyze performance metrics and test reports to identify trends and risks, providing actionable insights to management.
PulseIQ | Operations Associate
Workflow Automation: Streamlined client onboarding by building automated workflows and tracking systems.
Financial Reporting: Provided portfolio reporting and performance metrics, ensuring clients had actionable data-driven insights.
Executive Support: Managed service agreements and kickoff communications, acting as a bridge between leadership and operational execution.
Genstone Management LLC | Leasing and Collections Coordinator
Recognized as MVP for managing high volumes of emails and calls monthly.
Expertise in tenant screening, HUD and Section 8 housing portals, and maintaining accuracy in high-pressure leasing environments.
Managed leasing, billing, and maintenance coordination with high precision.
WidEnergy Africa Limited | Customer Care Team Lead
Led a team of specialists managing solar collections and onboarding, focusing on team leadership and financial outcomes.
I am committed to delivering optimal results and look forward to discussing how I can support your business goals.
Steps for completing your project
After purchasing the project, send requirements so Racheal can start the project.
Delivery time starts when Racheal receives requirements from you.
Racheal works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Consultation
Discuss project needs and clarify tasks during a brief call or chat.