You will get consultation on how to set up a Customer Service journey for your business
Project details
Customer Service is one of the most important, but usually also the most neglected aspect of any business. If you have been focusing only on sales that's great, but what is happening with the pre and after-sales process? Are your customers able to get an answer to their questions in a professional and timely manner? How do you deal with customers' complaints? Good customer support does not happen by accident!
As an expert with 10+ years of experience in the biggest world companies in the managing positions, I am confident that I will be able to help you when dealing with customers. Depending on the length of the session you choose:
- We will review how you are currently dealing with the customers in order to identify the root cause of the customer dissatisfaction
- I can teach you the basics of the effective communication with the customers
- I can teach you how to deal with difficult customers
- I can help you set up customer service processes in your company so that your clients have the best possible customer experience
- Create the complaint process so that every dissatisfied customer is dealt with in the same way
....and much more.
As an expert with 10+ years of experience in the biggest world companies in the managing positions, I am confident that I will be able to help you when dealing with customers. Depending on the length of the session you choose:
- We will review how you are currently dealing with the customers in order to identify the root cause of the customer dissatisfaction
- I can teach you the basics of the effective communication with the customers
- I can teach you how to deal with difficult customers
- I can help you set up customer service processes in your company so that your clients have the best possible customer experience
- Create the complaint process so that every dissatisfied customer is dealt with in the same way
....and much more.
Project Type
Customer SupportWhat's included
| Service Tiers |
Starter
$80
|
Standard
$150
|
Advanced
$210
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Revisions | 0 | 0 | 0 |
Optional add-ons
You can add these on the next page.
1 email template
(+ 2 Days)
+$20
3 email templates
(+ 3 Days)
+$50
5 Templates
(+ 4 Days)
+$80About Ana
Customer Experience, Admin work & Facebook/Instagram advertising
Berlin, Germany - 3:32 am local time
Please check out my different profiles to understand better in which exact areas I can help you.
Steps for completing your project
After purchasing the project, send requirements so Ana can start the project.
Delivery time starts when Ana receives requirements from you.
Ana works on your project following the steps below.
Revisions may occur after the delivery date.
Initial call
We will set up a short call to get to know each other and I will be asking you a couple of questions to determine what will be the focus of our consultation call.
Consultation call
Depending on what we have determined as a focus of our call, you will get 1-, 2- or 3- hours of consultation with me.