You will get cost-effective BDC Center / Team / Exp. Individuals for your Dealership

Utsav P.Status: Offline
Utsav P.
4.9

Let a pro handle the details

Buy Customer Support services from Utsav, priced and ready to go.
Utsav P.Status: Offline
Utsav P.
4.9

Let a pro handle the details

Buy Customer Support services from Utsav, priced and ready to go.

Project details

BDC is a profit center for your dealership – Hire BDC Centre And Reduce Your Management Costs

Internet Sales Leads | Service Drive | Data Mining - 24*7 Chat | Email | Phone Support

New Lead Response Time - 30 Seconds
Email First Response Time - 2 Mins
Chat First Response Time - 30 Seconds
Average Call Handling Time - 130 Seconds
More than 150 Manual Outbound Calls Per Rep/Day

Internet Sales Leads - Our highly trained sales team will set quality appointments from your current and past internet inquiries to flood your showroom and increase the number of viable buyers giving you the lead against your competitors.

Service Drive - Each day, our service to sales team will contact the customers in your service drive offering to purchase their vehicle and upgrade them to a newer model. We will only target customers who have owned their vehicles for 2 years or more.

Data Mining - Our Data-Mining team pulls timely, efficient reports to find “out-of-market” customers maximizing your dealership’s profitability TODAY. We will focus on lease maturity/ mileage overage, high interest/loyalty program, Buy-Your Car-In-Equity/ Cash Buyers, and Custom Email Campaigns.
Language
English
What's included
Service Tiers Starter
$96
Standard
$432
Advanced
$1,248
Delivery Time 1 day 6 days 26 days
Number of Hours of Work
848208
Scriptwriting
Summary Report
Social Media Replies
Email Support
Live Chat Support
Optional add-ons You can add these on the next page.
Additional Hour of Work
+$12
4.9
6 reviews
83% Complete
17% Complete
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)

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Utsav P.Status: Offline

About Utsav

Utsav P.Status: Offline
Telemarketing, Lead Generation, Sales, BPO/Call Center, Outsourcing
71% Job Success
4.9  (6 reviews)
Ahmedabad, India - 11:49 am local time
More than 12 years of experience in Call center & BPO / Appointment Settings & Lead Generation Services / Customer support for various E-comm platforms and companies. Expertise in Telemarketing, Customer Support, Outbound Sales, Inbound Support (Email, Chat & Video Conferencing), Virtual Assistance, IT, Tech Support, Lead generation techniques, and deep understanding of Online & Offline Marketing.

From 2 fully functional offices including USA & India, our operations are on round the clock and we are growing rapidly.

Services offered :

1. Call Center Services :

- Outbound B2B/B2C Telemarketing
- Lead Generation/Prospect Generation of Potential Sales for Your Business, B2B & B2C Both
- Live Transfers for various Industries
- Appointment Settings (Phone, Email, Chat & Video Conferencing)
- Telesales (Various Small and Large companies or Product based)
- Debt Collection
- Customer Acquisition & Retention

2. Inbound services :

- 24*7 Phone, Email & Chat Support
- Customer Support for Various Small and Large Businesses
- E-Commerce sites customer support
- Order Taking & Tracking
- Technical support, Giving resolution virtually and/or Onsite tech scheduling
- Customer service related inquiries/problem

3. Back Office Support Services :

- Data Management: Data Entry, Data research

4. Virtual Assistants for Telesales, Appointment Setting Outbound/Inbound Calling, Manage your schedules, Collaborate information within your organization via email or phone

5. Chat Support, Email Support, and/or Voice/Non-voice customer service

6. Digital Marketing Services :

- Website Development
- Search Engine Optimisation (SEO)
- Social Media Optimisation (SMO)
- SMS & Email Marketing

We have Expertise in different tools and CRM's such as:
✅Google suites: Google Sheets, Google Docs, Google Slides, Google Drive, Hangouts
✅MS Office: Microsoft Excel, Microsoft Word, Microsoft PPT
✅Emailing system: Outlook, Gmail, MailChimp and others
✅CRMs: Zendesk, HubSpot, Shopify, Zoho, Landvoice, RealtyJuggler, Podio, LionDesk, Trello, Gorgias, manychat.com, Espresso, PipeDrive, FreshDesk, Data Axle Genie
✅VoIP/Softphone: Avaya, X-Lite, Ring Central, Mojo, Zoiper, 3CX softphone, Five9, Vulcan 7, CINC, Vonage, Cloud talk, MyPhoner, DialPad, OpenPhone, Streams
✅Ecommerce website: Amazon, Shopify, eBay, Alibaba, Etsy
✅Social media sites: Facebook, Instagram, Pinterest. Linkedin, Twitter

We could be your one-stop solution for outsourcing and cost-effective needs. We have gained a lot of knowledge in this industry when it comes to analyzing the process and delivering the best ROI for years.

Strong at Operations, Training, Client presentations, Client Retention & Growth planning with execution and Business start-ups.

I can help small and mid size business excel in a COST EFFECTIVE manner with our Sales, Support, Online & Offline marketing experiences & expertise.

Steps for completing your project

After purchasing the project, send requirements so Utsav can start the project.

Delivery time starts when Utsav receives requirements from you.

Utsav works on your project following the steps below.

Revisions may occur after the delivery date.

Day-to-Day Updates

Communication is the KEY! We would prefer to send in a Daily Update, KPIs, and MIS reports for the client to review and make sure we are on the same page as to how they envisioned the campaign and numbers originally!

Review the work, release payment, and leave feedback to Utsav.