You will get custom email templates for your customer service processes
Project details
You will get a set of custom email templates, tailored to your business needs and customers requests, that will help you streamline your customer support processes and help me serve your customers better.
Language
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$55
|
Advanced
$75
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 2 days |
Number of Hours of Work | 5 | 5 | 5 |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | - | - | - |
Email Support | - | - | |
Live Chat Support | - | - | - |
Optional add-ons
You can add these on the next page.
Custom email templates
+$10About Ijeoma
Customer Support & Customer Success | For SaaS and Ecommerce
Acheres, France - 7:58 am local time
💻 I help ecommerce, SaaS companies and hospitality businesses enhance and manage their customer support interactions, enhance efficiency, and improve satisfaction using helpdesk tools like Zendesk, Intercom, Gorgias and Freshdesk.
📝📧 I will also help you create custom email templates for your customer service operations to make your processes faster and more efficient.
I will help you:
- Manage your emails and chats in English and French on all support tools (Gmail, Zendesk, Intercom, Gorgias, Freshdesk)
- Respond and investigate to all enquiries
- Create and manage templates for your support emails
- Handle refunds and returns via Stripe
- Manage your ecommerce shop on Etsy, Shopify.
For SaaS businesses and companies, I will manage your:
- Manage all support interactions for your users.
- Investigate and troubleshoot all queries or bugs.
- Escalate all complex requests to the engineering or software engineering department.
My services are in English & French
Steps for completing your project
After purchasing the project, send requirements so Ijeoma can start the project.
Delivery time starts when Ijeoma receives requirements from you.
Ijeoma works on your project following the steps below.
Revisions may occur after the delivery date.
More details
Tell me more about the daily requests you recieve. This will me create your templates and FAQs