You will get Custom welcome book to improve guest experience and boost bookings

4.7

Let a pro handle the details

Buy Customer Support services from Cassiano, priced and ready to go.
4.7

Let a pro handle the details

Buy Customer Support services from Cassiano, priced and ready to go.

Project details

Turn every stay into a 5-star experience with a custom welcome guide designed for your guests.

I create personalized, professionally designed welcome books that reduce repetitive questions, improve guest communication, promote extra services, and showcase local recommendations. Each guide is tailored to your property, helping you deliver a seamless hospitality experience while increasing guest satisfaction and positive reviews.
Purpose
Personal
Industry
Arts & Design, Marketing & Advertising, Media & Entertainment, Real Estate, Travel & Tourism
Language
English

What's included $49

These options are included with the project scope.

$49
  • Delivery Time 7 days
  • Number of Hours of Work 18
    • Summary Report
    • Email Support
    • Live Chat Support
Optional add-ons You can add these on the next page.
Fast 4 Days Delivery
+$20
4.7
1 review
100% Complete
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)

LH

Luciana H.
4.70
Feb 6, 2025
Events Calendar - data collection and input
Cassiano L.Status: Offline

About Cassiano

Cassiano L.Status: Offline
Travel Planner & Hospitality Specialist | Guest Experience
4.7  (1 review)
Rio de Janeiro, Brazil - 6:43 pm local time
I help travel agencies, hotels, vacation rentals, tour operators, and independent travelers create seamless, stress-free travel experiences through personalized trip planning, multilingual customer support, reservation management, and hospitality operations.

Every great trip begins with thoughtful planning and exceptional service. Every day, I work with international travelers, helping them organize their journeys, coordinate transportation, recommend local experiences, manage reservations, and solve unexpected situations to ensure a smooth and memorable stay.

Whether supporting a tourism business or assisting individual travelers, my priority is always the same: deliver outstanding service, communicate clearly, and create experiences people genuinely remember.

My core expertise includes travel planning and custom itineraries, reservation management, customer support and guest relations, guest communication through chat and email, as well as travel logistics and transfer coordination. I focus on delivering organized, seamless, and memorable travel experiences while providing professional and personalized support to both travelers and hospitality businesses.

If you're looking for a reliable, multilingual professional who genuinely cares about your guests and your business, I'd love to learn more about your project.

Feel free to send me a message—let's discuss how I can help create exceptional travel experiences for your clients.

Steps for completing your project

After purchasing the project, send requirements so Cassiano can start the project.

Delivery time starts when Cassiano receives requirements from you.

Cassiano works on your project following the steps below.

Revisions may occur after the delivery date.

Project Brief & Property Details

I will collect the property information, house rules, Wi-Fi details, check-in instructions, local recommendations, available services, photos, and brand style to understand the guest experience you want to create.

Custom Welcome Guide Design

I will design a personalized guest guide with essential information, QR codes, local tips, house rules, extra services, tours, restaurants, transportation options, and a clean layout aligned with your property’s style.

Review the work, release payment, and leave feedback to Cassiano.