You will get customer advice and relationship
Project details
With over 10 years of experience in customer relations, I come with a unique project based on relationships and emotional intelligence. Customers will be able to have authentic exchanges that begin with active listening and end with a smile.
Target Country
Worldwide, CanadaWhat's included
| Service Tiers |
Starter
$15
|
Standard
$23
|
Advanced
$30
|
|---|---|---|---|
| Delivery Time | 5 days | 3 days | 2 days |
General Project Consulting | |||
Define Project Goals | |||
Define Deliverables & KPIs | |||
Establish Schedule & Milestones | - | ||
Risk Management | - | ||
Resource Management | - | - | |
Budget Management | - | - | |
Project Reports | - | - | |
Project Diagrams Provided | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$2 - $5About Olemba
Customer Service Expert/ Virtual assistant / administrative support /
Moncton, Canada - 1:45 pm local time
Thanks for visiting my profile
I'm Frank and i'm a native french speaker and completely fluent in english
I am a customer service representative with more than 10 years of experiences specialized in all customer inquiries and handling all sort of incoming Email/live-chat/order processing/ refunds/cancellation incoming and outgoing call acceptance ...
i worked with several companies like CDISCOUNT, FREE, ENGIE in France
If you're looking for someone who can juggle tasks like a pro, keep your inbox under control, make your clients feel like VIPs, and transcribe faster than you can say "deadline," you've found your match.
Here's what I bring to the table:
- Virtual Assistant extraordinaire: I make sure your schedule is up to date, your tasks are checked off, and your life runs smoothly.
- Customer service champion: With me on board, your clients will always come back because I know how to keep them happy.
- Admin Support Maven: From data entry to document management, I take care of the boring stuff so you can focus on the big picture.
- Transcription Pro: Clear, accurate, and lightning-fast transcriptions, every time.
Why choose me? I'm more than just a task-getter; I'm a solution-finder, a detail-oriented person, and your secret weapon for getting things done. Simply put, I'm that reliable partner you didn't know you needed.
What you can expect:
- Unwavering support that feels like a dream.
- Satisfied clients and impeccable administrative work.
- A partner who's as invested in your success as you are.
Ready to take your business to the next level with someone who takes care of everything? Let's connect and make some magic happen!
Steps for completing your project
After purchasing the project, send requirements so Olemba can start the project.
Delivery time starts when Olemba receives requirements from you.
Olemba works on your project following the steps below.
Revisions may occur after the delivery date.
Needs analysis and definition of objectives
Understand customer expectations and set clear objectives to improve customer relations.
Implementation of actions¸Monitoring and evaluation
Implement planned solutions, such as improving customer service processes or integrating new CRM tools. Measure the effectiveness of implemented actions using defined indicators and adjust the plan if necessary.