You will get Customer-Centric Professional/ Customer Experience Enhancer
Project details
With over 10 years of successful customer support experience, I deliver exceptional service with a proven track record. NOW Let's elevate your project with my expertise!
Through my active listening and empathy, I can manage any kind of customer issue, Be it an angry customer, my skills can be used to diffuse the customer's anger and restore their confidence in your service. By demonstrating transparency, accountability, and a genuine commitment to resolving the issue, I will successfully turn a negative experience into a positive one.
Through my active listening and empathy, I can manage any kind of customer issue, Be it an angry customer, my skills can be used to diffuse the customer's anger and restore their confidence in your service. By demonstrating transparency, accountability, and a genuine commitment to resolving the issue, I will successfully turn a negative experience into a positive one.
Purpose
BusinessIndustry
Agriculture, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Construction, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Financial Services, Food & Beverage, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$7
|
Standard
$10
|
Advanced
$12
|
|---|---|---|---|
| Delivery Time | 3 days | 4 days | 5 days |
Number of Hours of Work | 20 | 30 | 40 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
About Adeola
Customer Experience Professional
Chatham, United Kingdom - 12:44 pm local time
I am Adeola , an Excelling Customer-Centric Professional , who derives fulfilment in resolving Issues and exceeding expectations every time. With a solid background of more than 10 years in the dynamic environment of both banking and healthcare sectors, I've sharpened my skills in delivering top-notch customer support, managing inquiries, and resolving issues efficiently and effectively for organisations . I seamlessly apply my expertise to provide compassionate customer support while ensuring optimal customer retention and satisfaction. Known for my strong communication skills, attention to detail, and dedication to delivering exceptional service, I am committed to exceeding client expectations and contributing to the success of every project. My expertise has led to a 20% increase in repeat business, a 30% increase in sales, and a 50% reduction in turnaround times.
I am dedicated to expand my expertise, and help companies achieve their customer retention goals. Let's team up to deliver outstanding results together
THE SERVICES I OFFER TO MY CLIENTS INCLUDE
Customer Support{ Email Phone Live Chat}
Complaint Resolution
Technical support
Product Information and Recommendation
Customer Retention
Feedback Collection
Email Support/Live Chat Support
Billing and Payment Support
Data Entry
Calendar Management
Executive Support
Virtual Assistance
Administrative Assistance
Email Management
Graphics Design
I am proficient in the use of Help Desk Software,(CRM) Software, Live Chat Software, Email , Phone Management Software, Zoom, Google Workspace, Google Forms, Canva.
I won an award as the best customer service personnel whilst working in the Banking Industry and I have acquired over 10 Certifications in Customer Support.
Need exceptional customer support? LET'S GET STARTED on exceeding your service goals and CUSTOMER BASE
Steps for completing your project
After purchasing the project, send requirements so Adeola can start the project.
Delivery time starts when Adeola receives requirements from you.
Adeola works on your project following the steps below.
Revisions may occur after the delivery date.
REACH OUT TO ME ON UPWORK
SEND ME A MESSAGE TO GET STARTED AS SOON AS POSSIBLE