You will get Customer Chat & Email Support, Fast Response, WhatsApp & Live Chat
Project details
I’ll handle your customer chat and email support so you can focus on growing your business.
Fast replies under 3 mins, friendly tone, and clear reports on what I handled each day.
I work with e-commerce stores and small businesses to manage customer questions, complaints,
order issues, and pre-sales inquiries across live chat, email, and social DMs.
You get reliable, 24/7 coverage without hiring full-time staff.
Fast replies under 3 mins, friendly tone, and clear reports on what I handled each day.
I work with e-commerce stores and small businesses to manage customer questions, complaints,
order issues, and pre-sales inquiries across live chat, email, and social DMs.
You get reliable, 24/7 coverage without hiring full-time staff.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Retail & WholesaleLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$100
|
Advanced
$180
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 10 | 20 | 35 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$13 - $100
Additional Hour of Work
+$8
Summary Report
(+ 10 Days)
+$10
Social Media Replies
(+ 10 Days)
+$20Frequently asked questions
About Matthew
Customer Support Specialist Live Chat, Email & WhatsApp Fast Response
Benin City, Nigeria - 4:28 am local time
I handle FAQs, complaints, order updates, and refunds professionally and aim for under 3 min response time. I'm familiar with Zendesk, Freshdesk, and WhatsApp Business and can learn your system fast.
Available Mon-Sat, 9am-6pm WAT. Ready to start this week with a 3-day trial.
Steps for completing your project
After purchasing the project, send requirements so Matthew can start the project.
Delivery time starts when Matthew receives requirements from you.
Matthew works on your project following the steps below.
Revisions may occur after the delivery date.
Set up and start handling support
I'll access your inbox/help desk, set up quick replies, and start responding to customers, and start responding to customers. You'll get daily updates on what I handled.