You will get Customer service and online support in Spanish

Project details
Imagine having someone you can trust to take care of your customers with the same dedication you would give them yourself. That´s me.
My name is Melfi and I have over 6 years of experience working directly with people - in sales, in customer service, in difficult moments and in the good ones too. I know what it means to take a customer leave happy, and I also know how to calm one down who arrived frustrated.
Your business deserves someone who doesn´t just answer messages, but who genuinely cares about leaving a good impression in very single interaction. Someone organized, punctual and who treats every customer as if they were the most important one.
That someone is me. Shall we get started?
My name is Melfi and I have over 6 years of experience working directly with people - in sales, in customer service, in difficult moments and in the good ones too. I know what it means to take a customer leave happy, and I also know how to calm one down who arrived frustrated.
Your business deserves someone who doesn´t just answer messages, but who genuinely cares about leaving a good impression in very single interaction. Someone organized, punctual and who treats every customer as if they were the most important one.
That someone is me. Shall we get started?
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Fashion & Apparel, Food & Beverage, Retail & WholesaleLanguage
SpanishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$40
|
Advanced
$70
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
Number of Hours of Work | 1 | 5 | 10 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | |
Email Support | - | ||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$5 - $10
Additional Hour of Work
+$5Frequently asked questions
About Melfi
Customer Service Specialist / Virtual Assistant / Spanish
Cali, Colombia - 1:49 am local time
I´m a virtual assitant and customer service specialist with over 6 years of real experience in sales, customer service, and inventory management. During that time I learned something very valuable: great service isn´t just about responding fast - it´s about understanding what the customer needs and making them feed heard.
What I can do for your bussines:
* Customer service in Spanish - support via chat, email and WhatsApp.
* Handle complaints and claims calmly and effectively.
* Client follow-up and order management.
* Basic administrative support: organization, simple reports and data entry.
* Clear, empathetic and professional communication-100% in Spanish.
Ready to chat? Send me a message and I´ll be happy to tell you how I can help.
Steps for completing your project
After purchasing the project, send requirements so Melfi can start the project.
Delivery time starts when Melfi receives requirements from you.
Melfi works on your project following the steps below.
Revisions may occur after the delivery date.
Service kickoff
I review your information, get to know your business and start taking care of your customers with dedication and professionalism.