You will get Customer Service and Support for Your Business
Top Rated
Project details
I am a highly experienced customer service professional with a passion for providing exceptional customer support. I have a proven track record of resolving customer issues quickly and efficiently, while maintaining a positive and professional demeanor.
Services Offered:
✅Answering customer inquiries via phone, email, and live chat
✅Resolving customer issues and complaints
✅Providing product and service information
✅Escalating complex issues to the appropriate team
✅Proactively identifying and addressing customer needs
Key Responsibilities:
✅Customer Interaction: Responding to customer inquiries and resolving concerns through various communication channels, including email, chat, and phone, in a professional and friendly manner.
✅Product Knowledge: Developing a deep understanding of our products and services to effectively address customer questions and provide accurate information.
✅Problem-Solving: Identifying and resolving customer issues, complaints, and inquiries in a timely and satisfactory manner.
✅Feedback Collection: Collecting and summarizing customer feedback to help improve our products, services, and customer experience.
Services Offered:
✅Answering customer inquiries via phone, email, and live chat
✅Resolving customer issues and complaints
✅Providing product and service information
✅Escalating complex issues to the appropriate team
✅Proactively identifying and addressing customer needs
Key Responsibilities:
✅Customer Interaction: Responding to customer inquiries and resolving concerns through various communication channels, including email, chat, and phone, in a professional and friendly manner.
✅Product Knowledge: Developing a deep understanding of our products and services to effectively address customer questions and provide accurate information.
✅Problem-Solving: Identifying and resolving customer issues, complaints, and inquiries in a timely and satisfactory manner.
✅Feedback Collection: Collecting and summarizing customer feedback to help improve our products, services, and customer experience.
Industry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$45
|
Standard
$225
|
Advanced
$900
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 22 days |
Number of Hours of Work | 9 | 45 | 180 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
For Weekend (Saturday)
(+ 1 Day)
+$25
For Weekend (Sunday)
(+ 1 Day)
+$25
34 reviews
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Aug 26, 2025
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About Bharat
Customer Service Manager, Amazon Seller Expert, 10+ Years Experience
100%
Job Success
Hyderabad, Pakistan - 10:18 pm local time
⭐100% Client Satisfaction
🏆4500+ hours worked on multiple projects.
This is Bharat Ram and I am Top Rated Freelancer on Upwork and I am Amazon Store Manager & Customer Service Manager with more than 10+ years of experience, managing customer support operations for leading e-commerce platforms including Amazon, Shopify, eBay, Walmart, TikTok, Etsy and WebShop.
My experience managing Amazon Seller Central accounts, particularly for U.S/CA/UK/EUROPE based brands, I have developed a deep understanding of Amazon's ecosystem & I have improved product rankings, optimized product pages, and managed a range of campaigns that directly impact sales & premium A+ content, ongoing management, and PPC marketing. I am proactive and detail-oriented, ensuring regular updates and reports on store performance to drive results and scale sales.
I am committed to ensuring seamless customer experiences by optimizing service workflows, Online Chat Support, Order Processing, Return/Refund, Email Support, Data Entry, Email Support, Customer Support, Live Chat Support, Phone Support, Order Fulfillment, Multitasking, Customer Support, Ecommerce Order Processing, Order Tracking/Update, Virtual Assistance, Customer Satisfaction & resolving inquiries promptly, and maintaining high satisfaction rates & Communicate effectively with suppliers/vendor.
My expertise in multi-channel communication, problem-solving, and team leadership enables me to exceed customer expectations, enhance brand reputation, and drive business growth. Looking for opportunities to leverage my skills to provide outstanding support and help businesses build lasting relationships with their customers.
✅Customer Service Manager
✅Amazon FBA/FBM Store Manager
✅eBay Store Manager
✅Walmart Store Manager
✅Virtual Assistant
✅Order Fulfilment
✅Handling Dispute (PayPal/Stripe/Shopify)
✅Store Management
✅Listing Optimization
✅Setup StoreFront
Also, I am experienced with multiple software and CRM:
✅Zendesk
✅Gorgias
✅Intercom
✅FreshDesk
✅Hubspot
✅Salesforce
✅Odoo-Open Source CRM
✅Pipedrive
✅Ontraport
✅Nimble
✅Nutshell
✅Method-CRM
✅Clarity CRM
✅SugarCRM
✅Monday.com
✅Zoho - CRM
✅JustCall
✅Tawt.to - Live Chat
✅Asana
✅Close CRM and manymore
Also, I am experienced doing customer service for e-commerce/drop shipping stores.
Experienced using Shopify, Oberlo , Wordpress & Woocommerce, CJDropshipping, Dianxiaomi, Klaviyo, DSers, Shippo, Tracking, AfterShip, ShipStation, and many more.
I can help you with
✅Fulfil your order manually or via apps.
✅Provide 24/7 Live Chat and Email Support.
✅Provide Facebook/ Instagram Management.
✅Others VA task what you need.
I am available Monday-Sunday, dedicating approximately 8-10 hours per day to ensure seamless customer service support.
Please inbox me to discuss your project.
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Steps for completing your project
After purchasing the project, send requirements so Bharat can start the project.
Delivery time starts when Bharat receives requirements from you.
Bharat works on your project following the steps below.
Revisions may occur after the delivery date.
First, I understand the nature of the business which will be 10-20mint.
Will start work on the project as per client's requirements.