You will get customer service and support for your business
Project details
You will get a reliable customer support specialist who keeps your customers happy, engaged, and loyal. I handle onboarding, email support, ticket management, and process improvements while explaining complex issues in simple terms. I focus on clear communication, rapport building, and smooth customer journeys that boost satisfaction and retention. If you want someone who learns fast and represents your brand with care and professionalism, then I am the best for you.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Construction, Ecommerce, Education, Fashion & Apparel, Financial Services, Gaming, Logistics & Supply Chain Management, Manufacturing & Storage, Real Estate, Retail & Wholesale, Software, Transportation & Automotive, Wellness, Writing & PublishingLanguage
EnglishWhat's included $450
These options are included with the project scope.
$450
- Delivery Time 30 days
- Scriptwriting
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
1 review
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OO
Olajumoke O.
Oct 29, 2025
Customer Service Support Specialist
Oluwatobi provided excellent customer service to my customers. He handled inquiries efficiently and communicated promptly throughout the project. I was impressed with how he went out of his way to find processes to ensure the best results. I highly recommend him for his professionalism and skills.
About Oluwatobi
Gaming Support | Customer Support | Zendesk | Live Chat & Ticketing
Lagos, Nigeria - 1:23 am local time
Here’s what I bring to the table:
I have worked with gaming studios, publishers, and platforms deliver world-class player support across email, live chat, and ticket systems with the speed and empathy that players expect.
With over 3 years of experience handling 5,000+ support tickets, I’ve supported players across gaming platforms, ecommerce, and SaaS products. I resolve issues ranging from account access and payment disputes to in-game bugs and technical troubleshooting, all while keeping satisfaction scores consistently above 90%.
What I have handled and still handles:
∙ Account recovery, bans, and login issues
∙ In-game purchases, refunds, and billing disputes
∙ Bug reporting and technical troubleshooting
∙ Community moderation and player escalations
∙ High-volume ticket queues without dropping quality
Tools I have worked with:
Zendesk · Freshdesk · Gorgias · Intercom · Shopify · HubSpot · Discord
I’m also bilingual in English and Spanish, a real advantage for gaming clients with a global player base.
My goal is straightforward: keep your players happy, protect your brand reputation, and handle the support load so your team can focus on building great games.
If you need a dependable, detail-oriented specialist who can hit the ground running, then let’s connect.
I’m available for a call whenever works for you.
Steps for completing your project
After purchasing the project, send requirements so Oluwatobi can start the project.
Delivery time starts when Oluwatobi receives requirements from you.
Oluwatobi works on your project following the steps below.
Revisions may occur after the delivery date.
A one on one talk to understand the services your business provides.