You will get Customer Service (Email, Phone & Live Chat Support) for your Business
Rising Talent
Rising Talent
Project details
This project is designed to optimize and scale your customer support operations to increase customer satisfaction, retention, and long-term business growth. By implementing industry-leading CRM systems such as Zendesk and HubSpot and delivering multi-channel customer support across email, phone, live chat, and social media, I develop a customized support strategy that improves efficiency while preserving a personalized customer experience.
What I Deliver:
End-to-end customer support solutions using data-driven insights
Multi-channel customer service expertise for consistent, seamless communication
Custom CRM integration and workflow optimization tailored to your business goals
Proven performance improvements, including faster response times, higher customer retention, and stronger client relationships
This approach ensures your support system is scalable, efficient, and aligned with your brand’s customer experience standards.
Looking forward to create a world-class customer support for your business.
What I Deliver:
End-to-end customer support solutions using data-driven insights
Multi-channel customer service expertise for consistent, seamless communication
Custom CRM integration and workflow optimization tailored to your business goals
Proven performance improvements, including faster response times, higher customer retention, and stronger client relationships
This approach ensures your support system is scalable, efficient, and aligned with your brand’s customer experience standards.
Looking forward to create a world-class customer support for your business.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Ecommerce, Education, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$60
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 10 | 20 | 40 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
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GW
Giselle W.
Mar 30, 2026
100 Needed for Reading/Response Project - Alpha (March 2026)
Jato handled the task efficiently and communicated in a friendly, helpful way.
BO
Babatunde O.
Feb 2, 2026
Virtual Assistant Tasks for 1 hour
About Jato Anifat
Executive Virtual Assistant | Operations, CRM & Admin Support
100%
Job Success
Osogbo, Nigeria - 8:05 am local time
You started your business to lead, not to spend hours managing emails, coordinating schedules, updating CRM records, or chasing follow-ups. If operational day-to-day tasks are pulling your attention away from high-value work, I step in as your reliable "second brain" to keep everything organized and moving forward.
When I manage the details, nothing falls through the cracks. Your workload becomes lighter, communication stays on track, and you gain more time to focus on strategy, revenue-generating activities, and business growth.
I've supported founders, consultants, and growing businesses with executive support, CRM management, customer communication, and day-to-day operations - ensuring they stay organized, responsive, and productive.
How I Help Your Business Run Efficiently
✔ Inbox & Calendar Management
* Organize and prioritize inboxes
* Manage follow-ups, reminders, and email correspondence
* Coordinate meetings and appointments across multiple time zones (US, PST, AEST)
* Ensure important communications never get missed
✔ Executive & Administrative Support
* Task management and prioritization
* Document preparation and file organization
* SOP implementation and process adherence
* Executive support with minimal supervision
✔ CRM & Pipeline Management
* Maintain clean and accurate CRM records
* Track leads, activities, and follow-ups
* Update pipelines and customer information
* Ensure no sales opportunity falls through the cracks
✔ Customer Support & Client Communication
* Professional email and phone support
* Customer inquiry management
* Client follow-ups and relationship support
* Confidential and brand-aligned communication
✔ Operations & Workflow Coordination
* Deadline tracking and task execution
* Workflow organization and process improvement
* Research, reporting, and business support
* Keeping projects and operations running smoothly
Tools & Platforms
Workspace & Productivity
* Google Workspace (Gmail, Calendar, Docs, Sheets, Drive)
* Microsoft Office Suite
CRM Systems
* HubSpot
* Zoho CRM
* Zendesk
* Freshdesk
Project & Task Management
* Trello
* Asana
* Monday
* Notion
Communication
* Slack
* Zoom
* VOIP Tools
Additional Skills
* Canva (Basic Design Support)
* ChatGPT & AI Productivity Tools
* Quick Adaptation to New Systems and SOPs
Why Clients Choose Me
✔ Highly organized and detail-oriented
✔ Proactive, dependable, and resourceful
✔ Strong written and verbal communication
✔ Fast learner who adapts quickly to new tools
✔ Professional, discreet, and committed to confidentiality
✔ Focused on delivering reliable support and consistent results
If you're looking for a dependable Executive Virtual Assistant who can keep your inbox, calendar, CRM, and operations running smoothly while helping you stay focused on growing your business, send me a message or invite me to your project.
Let's discuss how I can support your business and help you reclaim valuable time.
Steps for completing your project
After purchasing the project, send requirements so Jato Anifat can start the project.
Delivery time starts when Jato Anifat receives requirements from you.
Jato Anifat works on your project following the steps below.
Revisions may occur after the delivery date.
Communication
Let’s have an initial conversion to understand your current customer support challenges and business goals.