You will get Customer Service in Italian/English/Spanish
Top Rated
Project details
š Top Rated Plus freelancer
š 100% job success
ā 6000 total hours of work on Upwork
Hi there!
I am a professional customer service representative with 16+ years of experience. I am a native Italian speaker, fluent in English and Spanish, expert in customer service, technical support, data entry, translations, and web design.
š„ Services I Offer:
ā Customer Support in Italian | English | Spanish
ā Data Entry
ā Manage emails, promotions, newsletters
ā Support for Social Media Platforms
ā Create and manage content for websites, blogs, etc.
ā Technical Support (WordPress, WooCommerce, Shopify)
ā Online Research
š„ Why Hire Me:
ā High-Quality Work
ā Fast Turn-Around
ā Stable Internet Connection
ā Backup Internet Connection
ā Guaranteed Customer Satisfaction
Contact me if you have any questions. Let's discuss your requirements in detail!
š 100% job success
ā 6000 total hours of work on Upwork
Hi there!
I am a professional customer service representative with 16+ years of experience. I am a native Italian speaker, fluent in English and Spanish, expert in customer service, technical support, data entry, translations, and web design.
š„ Services I Offer:
ā Customer Support in Italian | English | Spanish
ā Data Entry
ā Manage emails, promotions, newsletters
ā Support for Social Media Platforms
ā Create and manage content for websites, blogs, etc.
ā Technical Support (WordPress, WooCommerce, Shopify)
ā Online Research
š„ Why Hire Me:
ā High-Quality Work
ā Fast Turn-Around
ā Stable Internet Connection
ā Backup Internet Connection
ā Guaranteed Customer Satisfaction
Contact me if you have any questions. Let's discuss your requirements in detail!
Purpose
BusinessIndustry
Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Photography, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
ItalianWhat's included
| Service Tiers |
Starter
$40
|
Standard
$75
|
Advanced
$110
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 2 | 4 | 6 |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$20
12 reviews
(12)
(0)
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This project doesn't have any reviews.
CG
Cor G.
Nov 10, 2025
Emergency Customer Service Agents Needed
LL
Linkdelta L.
Oct 3, 2024
Linkdelta Resign and Improvement
Very pleasant and efficient work from Mirko!
PE
Personalize E.
Jul 27, 2024
Parenting Shop Woocomerce
Great freelancer, between the top of best i've had so far on upwork. Truly professional and experienced.
AB
Andrea B.
Dec 19, 2023
English-speaking Woo Technical Support Agent - Temporary Assignment
It's always a pleasure to work with Mirko. Highly recommend!
SC
Susan C.
Oct 3, 2022
WordPress.com Technical Support Agent ā Temporary Assignment
About Mirko
Italian Customer Service | WordPress & WooCommerce Expert
100%
Job Success
Quito, EcuadorĀ - 4:47 am local time
šÆ 100% job success
ā 10000+ total hours of work
I am a native Italian speaker, fluent in English and Spanish, with 18 years of experience in customer service, technical support, data entry, translations, and web design.
I worked for large multinational companies, combining passion and hard work, dealing with difficult or angry customers, and consistently trying to find the best resolution to any issues. I also worked as a technical support agent for Automattic Inc. (WordPress and Woo) and several e-commerce businesses using WooCommerce and the Shopify platform.
My colleagues recognize that I'm extremely accurate and detail-oriented, honest and hardworking, well organized, and experienced with remote work.
I specialize in website design and development using WordPress, WooCommerce, HTML, CSS, and JS. I also provide services in graphic design, managing Canva, Photoshop, Illustrator, and Figma. Other services are SEO, social network management, Google Ads, Facebook Ads, and TikTok Ads.
My passion is traveling and discovering new places and cultures. I'm fully remote but have worked in several countries, including Italy, England, Spain, Gibraltar, and Ecuador. I am a fast learner, and I look forward to working with you on any project you need assistance with.
āāāāā Here are some reviews from my clients:
āVery pleasant and efficient work from Mirko!ā
āGreat freelancer, between the top of best i've had so far on upwork. Truly professional and experienced.ā
āMirko is a true professional, always available and immediately ready for our every need. He immediately understood how to move and the procedures thanks to his great experience and his professionalism! I can't wait to work with you again. Thanks Mirko!ā
āMirko worked very swiftly to complete our website design! Very pleasant to work with as well...ā
āMirko is great! He was timely, proactive, and communicative. Couldnāt have asked for better.ā
āMirko is extremely professional and talented. I would highly recommend working with him!ā
āIt's always a pleasure to work with Mirko. Highly recommend!ā (Automattic Inc.)
āYou rock - looks great thank you for the help!ā
Steps for completing your project
After purchasing the project, send requirements so Mirko can start the project.
Delivery time starts when Mirko receives requirements from you.
Mirko works on your project following the steps below.
Revisions may occur after the delivery date.
Project road-map
We will get to know each other. Please send details about the project and how you want it to be done. Also, provide access to any logins, platforms, etc if needed to get the task done.
Work phase
This is the phase where I will work on the actual tasks as per the client's requirements.