You will get Customer service (inbound outbound)
Project details
Inbound and Outbound Calling & Email Support Services
I am pleased to offer comprehensive inbound and outbound calling as well as email support services tailored to meet your business needs. Our services encompass:
Inbound Calling Support:
Professionally handling incoming calls from customers, clients, or stakeholders.
Providing assistance, answering inquiries, resolving issues, and offering solutions promptly and courteously.
Ensuring customer satisfaction and maintaining positive relationships with callers.
Outbound Calling Support:
Conducting proactive outreach to clients, prospects, or partners as per your requirements.
Following up on leads, conducting surveys, scheduling appointments, and facilitating sales processes.
Delivering exceptional service while representing your brand effectively.
Email Support:
Feel free to reach out to discuss your specific requirements and how we can tailor our services to align with your objectives.
We look forward to the opportunity to support your business.
I am pleased to offer comprehensive inbound and outbound calling as well as email support services tailored to meet your business needs. Our services encompass:
Inbound Calling Support:
Professionally handling incoming calls from customers, clients, or stakeholders.
Providing assistance, answering inquiries, resolving issues, and offering solutions promptly and courteously.
Ensuring customer satisfaction and maintaining positive relationships with callers.
Outbound Calling Support:
Conducting proactive outreach to clients, prospects, or partners as per your requirements.
Following up on leads, conducting surveys, scheduling appointments, and facilitating sales processes.
Delivering exceptional service while representing your brand effectively.
Email Support:
Feel free to reach out to discuss your specific requirements and how we can tailor our services to align with your objectives.
We look forward to the opportunity to support your business.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$10
|
Advanced
$15
|
|---|---|---|---|
| Delivery Time | 3 days | 2 days | 1 day |
Number of Outbound Calls | 20 | 30 | 50 |
Number of Email Sends | 10 | 20 | 50 |
Scriptwriting | - | ||
Summary Report | |||
Lead List |
About Muhammad
Business Development and Customer Success Specialist
Lahore, Pakistan - 1:04 am local time
Excellent English communication skills.
Expertise in customer service, administrative tasks, and business support.
Ability to handle repetitive, time-consuming tasks efficiently.
Keen attention to detail and reliability.
Skillset includes digital marketing, email marketing, office management, and personal task management.
Salient Skills:
Customer service, customer support, proofreading, data entry, Microsoft Office, internet research, live chat operation, transcription, virtual assistance, business services, admin support, email marketing, lead generation, scheduling, sales, digital marketing, data scraping, data mining, project management.
Previous Positions:
Customer service executive, field support engineer, commercial executive, relationship officer, reservations agent, tele sales representative, cold emailer, VA for email marketing/lead generation, virtual assistant/research, operations coordinator, project manager, data analyst.
Programs I Use:
Google Suite/Microsoft Office, Trello, Calendly, Canva, Salesforce, HelpScout, Infusionsoft, Slack, Deskera, Gmail/MS Outlook, Zoom/Microsoft Teams.
Reasons to Hire Me:
Proficient in leveraging generative AI such as ChatGPT to streamline communications and automate responses.
Experience in customer support, business support, document management, lead sourcing, and project management.
Excellent communication skills for managing customer queries and coordinating between different departments.
Tech-savvy with the ability to learn new software quickly.
Skilled in web research, data entry, proofreading, and digital marketing tasks.
Reliable, detail-oriented, hardworking individual with a can-do attitude.
Conclusion:
If you need someone to manage your day-to-day tasks and make your business/personal schedule run smoothly, your search ends here! Go ahead and send me an invite now. Thank you in advance!
Steps for completing your project
After purchasing the project, send requirements so Muhammad can start the project.
Delivery time starts when Muhammad receives requirements from you.
Muhammad works on your project following the steps below.
Revisions may occur after the delivery date.
Starting
ill Let you know about each & everything of the project regularly