You will get Expert Customer Service, live chat. Ecommerce Business. English/Arabic
Project details
My top priority is your satisfaction. I treat every project as if it were my own, dedicating all my effort and attention to achieve the best results. My commitment and hard work are essential to delivering excellence in every aspect of the service I provide.
I have extensive experience in customer service, effectively handling inquiries and resolving issues. I believe strong communication is key, and I excel in providing support through email and live chat.
Professional Experience:
I have worked with several Saudi e-commerce companies, gaining diverse experiences across various fields and products. I consistently strive to achieve high customer satisfaction and earn clients' trust through my dedication.
Customer Service:
Answering Product Questions
Handling Customer Complaints
Managing Orders
Ensuring Customer Satisfaction
Customer Retention
Support Channels:
Email Support
Live Chat Support
Social Media Support
Chargeback/Dispute Handling
Returns/Refunds
Order Management:
Customer Support
Order Processing
Order Fulfillment
Product Management
Responding to Customer Inquiries
Additional Skills:
Managing Customer Complaints
Analyzing Customer Feedback
I have extensive experience in customer service, effectively handling inquiries and resolving issues. I believe strong communication is key, and I excel in providing support through email and live chat.
Professional Experience:
I have worked with several Saudi e-commerce companies, gaining diverse experiences across various fields and products. I consistently strive to achieve high customer satisfaction and earn clients' trust through my dedication.
Customer Service:
Answering Product Questions
Handling Customer Complaints
Managing Orders
Ensuring Customer Satisfaction
Customer Retention
Support Channels:
Email Support
Live Chat Support
Social Media Support
Chargeback/Dispute Handling
Returns/Refunds
Order Management:
Customer Support
Order Processing
Order Fulfillment
Product Management
Responding to Customer Inquiries
Additional Skills:
Managing Customer Complaints
Analyzing Customer Feedback
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Data Analytics, Ecommerce, Education, Energy, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Photography, Real Estate, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$900
|
Advanced
$1,600
|
|---|---|---|---|
| Delivery Time | 1 day | 30 days | 30 days |
Number of Hours of Work | 6 | 200 | 330 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Frequently asked questions
About Sara
Customer Service Representative/ Customer Support for Ecommerce
Cairo, Egypt - 5:00 pm local time
Mr/Mrs
Thank you for viewing my profile, im Sara 21 years old,
Customer Service Specialist for 2 years
im professional in online customer service, i worked before in so many Ecommerce companies in Saudi Arabia
hotels, psychotherapy, clothes, food, market, digital Broudact, in many different app
you can try me 3days at first for free.
Some of the Tools and Skills that I'm an expert in are:
(Services provided)
customer service
_Availability to work long hours (full time
_Working under any pressure
_Provide professional customer service
_Respond to inquiries and provide full customer support.
_Register orders
_Problem solving and customer persuasion
_Dealing with all age groups
_Calm the customer and win deals
not limited to the above, I am hard working reliable and able to work according to clients quidelines and time zone
Thank you for your time
Steps for completing your project
After purchasing the project, send requirements so Sara can start the project.
Delivery time starts when Sara receives requirements from you.
Sara works on your project following the steps below.
Revisions may occur after the delivery date.
Discussion
Discussion with the client the list of requirements to deliver the project successfully.
working on the project
start working on the project based on the client’s requirements