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You will get Customer Service, Live Chat Support

Susan N.Status: Offline
Susan N. Susan N.
4.8
Preview image

Let a pro handle the details

Buy Writing & Translation Projects services from Susan, priced and ready to go.
Susan N.Status: Offline
Susan N. Susan N.
4.8
Preview image

Let a pro handle the details

Buy Writing & Translation Projects services from Susan, priced and ready to go.

Project details

With 4 years in Customer Support. My forte is exceptional communication, and I promise professional treatment of your customers with impeccable time management.

Prioritizing service excellence, and unwavering reliability, I offer three core support services:

• E-mail Support
• Real-Time Chat Support
• Answer customer inquiries
The work is delivered as per the project deadline
Target Country
Worldwide, United States, United Kingdom

What's included $15

These options are included with the project scope.

$15
  • Delivery Time 1 day
  • Number of Projects 3
    • General Project Consulting
    • Define Project Goals
    • Define Deliverables & KPIs
    • Establish Schedule & Milestones
    • Risk Management
    • Resource Management
    • Budget Management
    • Project Reports
    • Project Diagrams Provided
4.8
1 review
100% Complete
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1% Complete
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1% Complete
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FS

Fiore S.
4.80
Dec 20, 2023
Job Contract for Customer Support Employee Susan is a very good and understanding person. She is constantly trying to learn new things and is prepared to do so. I had a great time working with her since she was always readily available.
Susan N.Status: Offline

About Susan

Susan N.Status: Offline
Customer Service | Making sure Customers get the best Experience.
4.8  (1 review)
Kajiado, Kenya - 11:59 am local time
Hi! I am Susan. I have been working as an efficient customer support agent for more than 4 years. Handling customers both online and offline through emails, texts and calls are one of my specialties. I am a work enthusiast who is highly positive, lively and believes in client satisfaction as a priority.

Why Choose Me:
✅ Extensive Experience: With over 4years of experience in customer service, I've mastered the art of delivering top-tier support. Additionally, my 4-year stint as a customer retention specialist has allowed me to excel in retaining and delighting customers.

✅ E-commerce Expertise: I understand the intricacies of e-commerce and dropshipping businesses. My hands-on experience in this industry equips me with insights to optimize customer interactions and boost sales.

✅ Retention Strategies: I specialize in devising and implementing customer retention strategies that foster long-term relationships. I can help reduce churn rates and boost customer lifetime value.

✅ Virtual Assistance: As a virtual assistant, I'm proficient in handling administrative tasks, order processing, inventory management, and more. My goal is to ease your workload, allowing you to focus on strategic aspects of your business.

✅ Tech-Savvy: I'm well-versed in using CRM tools, e-commerce platforms, and various customer support systems to provide efficient service and track customer interactions.

I VALUE YOUR TIME AND MONEY

Steps for completing your project

After purchasing the project, send requirements so Susan can start the project.

Delivery time starts when Susan receives requirements from you.

Susan works on your project following the steps below.

Revisions may occur after the delivery date.

Feasibility study

Review the work, release payment, and leave feedback to Susan.