You will get Customer Service Specialist / Data Entry
Rising Talent
Rising Talent
Project details
I'm great at making sure orders get processed and delivered on time and in good shape. I've got lots of experience helping customers, processing orders, and assisting virtually. I'm also really good at answering phones, chatting online, and emailing – all things I've done a lot in my past jobs.
Services Offered:
Order Management: From initiation to completion, I will oversee all aspects of your orders, including order processing, monitoring order statuses, tracking shipments, and managing refunds and returns.
Customer Support: I am dedicated to delivering exceptional customer support to your clients, promptly and professionally addressing inquiries and concerns. With outstanding communication skills and a customer-centric approach, I ensure customer satisfaction and foster long-term loyalty.
Inventory Management: I am proficient in managing inventory levels, facilitating backorders, and restocking inventory as needed.
Data Entry and web search.
Services Offered:
Order Management: From initiation to completion, I will oversee all aspects of your orders, including order processing, monitoring order statuses, tracking shipments, and managing refunds and returns.
Customer Support: I am dedicated to delivering exceptional customer support to your clients, promptly and professionally addressing inquiries and concerns. With outstanding communication skills and a customer-centric approach, I ensure customer satisfaction and foster long-term loyalty.
Inventory Management: I am proficient in managing inventory levels, facilitating backorders, and restocking inventory as needed.
Data Entry and web search.
Purpose
BusinessIndustry
Food & Beverage, Manufacturing & Storage, Telecommunications, Video ServicesLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$75
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 4 days |
Number of Hours of Work | 8 | 16 | 24 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15
Scriptwriting
(+ 1 Day)
+$15About Hoang Hai Ly
Customer Service Specialist | Virtual Assistant | Email, Chat Support
Ho Chi Minh City, Vietnam - 4:02 pm local time
𝐼 𝑒𝑥𝑐𝑒𝑙 𝑎𝑡 𝑏𝑢𝑖𝑙𝑑𝑖𝑛𝑔 𝑝𝑜𝑠𝑖𝑡𝑖𝑣𝑒 𝑐𝑢𝑠𝑡𝑜𝑚𝑒𝑟 𝑟𝑒𝑙𝑎𝑡𝑖𝑜𝑛𝑠ℎ𝑖𝑝𝑠 𝑏𝑦 𝐚𝐜𝐭𝐢𝐯𝐞𝐥𝐲 𝐥𝐢𝐬𝐭𝐞𝐧𝐢𝐧𝐠 𝑡𝑜 𝑡ℎ𝑒𝑖𝑟 𝑛𝑒𝑒𝑑𝑠 𝑎𝑛𝑑 𝐩𝐫𝐨𝐯𝐢𝐝𝐢𝐧𝐠 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭, 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐳𝐞𝐝 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝑡ℎ𝑎𝑡 𝑐𝑜𝑛𝑠𝑖𝑠𝑡𝑒𝑛𝑡𝑙𝑦 𝑒𝑥𝑐𝑒𝑒𝑑 𝑒𝑥𝑝𝑒𝑐𝑡𝑎𝑡𝑖𝑜𝑛𝑠. 𝑀𝑦 𝑝𝑟𝑜𝑎𝑐𝑡𝑖𝑣𝑒 𝑎𝑝𝑝𝑟𝑜𝑎𝑐ℎ 𝑡𝑜 𝐩𝐫𝐨𝐛𝐥𝐞𝐦-𝐬𝐨𝐥𝐯𝐢𝐧𝐠 𝑎𝑛𝑑 𝐜𝐚𝐥𝐦 𝐝𝐞𝐦𝐞𝐚𝐧𝐨𝐫 𝑒𝑛𝑠𝑢𝑟𝑒𝑠 𝑐𝑢𝑠𝑡𝑜𝑚𝑒𝑟 𝑠𝑎𝑡𝑖𝑠𝑓𝑎𝑐𝑡𝑖𝑜𝑛 𝑎𝑛𝑑 𝑓𝑜𝑠𝑡𝑒𝑟𝑠 𝑙𝑜𝑦𝑎𝑙𝑡𝑦.
𝐈 𝐚𝐦 𝐨𝐯𝐞𝐫 10 𝐲𝐞𝐚𝐫𝐬 𝐭𝐨 𝐰𝐨𝐫𝐤 𝐚𝐬 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐚𝐭 𝐭𝐡𝐞 𝐕𝐢𝐬𝐚 𝐂𝐞𝐧𝐭𝐞𝐫 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞 𝐰𝐡𝐨 𝐢𝐬 𝐭𝐡𝐞 𝐜𝐨𝐫𝐞 𝐨𝐮𝐭𝐬𝐨𝐮𝐫𝐜𝐢𝐧𝐠 𝐨𝐟 𝐄𝐦𝐛𝐚𝐬𝐬𝐲.
𝐼 𝑢𝑠𝑢𝑎𝑙𝑙𝑦 𝑔𝑟𝑒𝑒𝑡𝑖𝑛𝑔 𝑡𝑜 𝑎𝑙𝑙 𝑐𝑙𝑖𝑒𝑛𝑡𝑠 𝑤𝑖𝑡ℎ 𝐵𝑖𝑔 𝑆𝑚𝑖𝑙𝑒:
🔵 Always remaining calm and understanding,
🔵 Hearing carefully, understanding their needs, and asking clarifying questions,
🔵 Flexibility to adjust communication style and approach based on the customer's personality,
🔵The ability to convey information accurately both verbally and in writing, using positive language,
🔵The capacity to quickly assess a situation, identify the core issue, think critically, and develop effective solutions,
🔵 The ability to prioritize tasks, manage multiple inquiries simultaneously, and provide prompt resolutions while respecting the customer's time.
🔵 A deep understanding of the company's offerings, features, benefits, and common issues,
🔵 All the Personally Identifiable Information data will be kept confidential.
My dynamic role also can involve various communication channels (phone, email, chat, ...) and often requires quick thinking and a customer-first mindset.
𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐅𝐞𝐞𝐝𝐛𝐚𝐜𝐤 𝐢𝐧 𝐌𝐮𝐥𝐭𝐢-𝐟𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬:
⭐⭐⭐⭐⭐
Absolutely fantastic service! The representative was incredibly patient and knowledgeable, guiding me through every step with ease. They genuinely went above and beyond to ensure my issue was resolved quickly and efficiently. A truly seamless and positive experience from start to finish.
⭐⭐⭐⭐⭐
I was so impressed with the level of care I received today. The agent was remarkably attentive and empathetic, making me feel truly heard. Their ability to not only solve my problem but also anticipate my next question was outstanding. This is customer service at its best!.
⭐⭐⭐⭐⭐
Five stars aren't enough! The support I got was exceptional. The team member was very professional and friendly, providing clear and concise information. What really stood out was their speedy resolution and their willingness to ensure I was completely satisfied. Highly recommend!.
Steps for completing your project
After purchasing the project, send requirements so Hoang Hai Ly can start the project.
Delivery time starts when Hoang Hai Ly receives requirements from you.
Hoang Hai Ly works on your project following the steps below.
Revisions may occur after the delivery date.
Receive the job list and detail
Verify and process