You will get Customer Service Specialist | Zendesk Expert | 24/7 Support Available
Project details
I’m a multilingual customer support professional with real-world experience at Glovo, one of the largest delivery platforms in Europe. I provide fast, friendly, and reliable customer service through Zendesk, Slack, email, chat, and voice channels. Fluent in Albanian, English, Serbian, and German, I can serve a wide international customer base. I’m available up to 50 hours per week, and I adapt quickly to any business or workflow. Let me help you deliver a smooth, human-centered customer experience!
Purpose
PersonalIndustry
Ecommerce, Financial Services, Logistics & Supply Chain Management, Marketing & Advertising, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$250
|
Advanced
$650
|
|---|---|---|---|
| Delivery Time | 3 days | 10 days | 22 days |
Number of Hours of Work | 15 | 60 | 172 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$50 - $90
Additional Hour of Work
+$5
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PK
Priyanka K.
Jul 5, 2025
Native Speakers Wanted! Record 250 - 350 short utterances & Earn $5 to $22 per Account!
Delivered good work . Happy with his work
About Art
Customer Service & Tech Support | Information Analysis, Data Analysis
Presevo, Serbia - 1:26 am local time
I am skilled in:
Customer Support (Email, Chat, Tickets)
Zendesk, Slack, Intercom, and CRM tools
Data analysis, reporting, and process optimization
Problem-solving and conflict resolution
Fast learning and adapting to new systems
My analytical background allows me to understand customer needs quickly, spot patterns, and provide solutions that help reduce support time and improve overall customer experience.
If you’re looking for someone reliable, organized, and customer-focused—I’m ready to help.
Steps for completing your project
After purchasing the project, send requirements so Art can start the project.
Delivery time starts when Art receives requirements from you.
Art works on your project following the steps below.
Revisions may occur after the delivery date.
Understand Your Business and Tools
I'll review your support platform (e.g., Zendesk), read your brand guidelines, and study your FAQs to fully understand your tone, services, and expectations.