You will get Customer Service Support | Virtual Assistant Expert
Project details
I bring a unique blend of technical expertise and exceptional customer service skills, with a background in Computer Science and over 7 of experience in IT and administrative roles.
What sets me apart is my ability to combine empathy and efficiency to deliver outstanding customer experiences. I thrive in fast-paced environments, quickly adapt to new tools, and excel at problem-solving.
Here’s what I offer:
Prompt and professional responses to customer inquiries.
Expertise in handling complaints and resolving issues to ensure satisfaction.
Proficiency with tools like CRM software, email management systems, and collaboration platforms (e.g., Slack).
Organization and multitasking to support your business operations seamlessly.
Why choose me?
I prioritize building trust and long-term relationships with customers.
I ensure timely communication and follow-ups to exceed expectations.
My technical background allows me to troubleshoot and streamline processes effectively.
What sets me apart is my ability to combine empathy and efficiency to deliver outstanding customer experiences. I thrive in fast-paced environments, quickly adapt to new tools, and excel at problem-solving.
Here’s what I offer:
Prompt and professional responses to customer inquiries.
Expertise in handling complaints and resolving issues to ensure satisfaction.
Proficiency with tools like CRM software, email management systems, and collaboration platforms (e.g., Slack).
Organization and multitasking to support your business operations seamlessly.
Why choose me?
I prioritize building trust and long-term relationships with customers.
I ensure timely communication and follow-ups to exceed expectations.
My technical background allows me to troubleshoot and streamline processes effectively.
Purpose
PersonalIndustry
Agriculture, Business Services & Consulting, Cybersecurity, Data Analytics, Ecommerce, Education, Events Planning, Hardware & Electronics, Marketing & Advertising, Real Estate, Religion & Spirituality, Software, Sports & Fitness, Telecommunications, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$65
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 2 days | 1 day | 5 days |
Number of Hours of Work | 7 | 5 | 15 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$15 - $30
Additional Hour of Work
+$12About Jonadab
Customer Service Support | Virtual Assistant Expert
Lagos, Nigeria - 8:54 pm local time
Skills
Data Entry
Customer Service
Virtual Assistance
Microsoft Excel
Google Workspace
Communication
Steps for completing your project
After purchasing the project, send requirements so Jonadab can start the project.
Delivery time starts when Jonadab receives requirements from you.
Jonadab works on your project following the steps below.
Revisions may occur after the delivery date.
Problem-resolution workflow
Introduce myself, listened to the client's complain, commend him for reaching out to us and note his complain. Request for certain details to help with resolution. Check the system and escalate where neccessary.Then provide feedback