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You will get Customer Service Training + Certification (15 Minutes)

Rachel P.Status: Offline
Rachel P.
5.0
Preview imagePreview image

Let a pro handle the details

Buy Other Admin & Customer Support services from Rachel, priced and ready to go.
Rachel P.Status: Offline
Rachel P.
5.0
Preview imagePreview image

Let a pro handle the details

Buy Other Admin & Customer Support services from Rachel, priced and ready to go.

Project details

I provide a fast, practical customer service training designed to improve how your team communicates with customers—immediately.

This is not theory-based training.
This is real-world communication that helps retain customers and increase revenue.

What You Get:

15-minute customer service training
Real conversation examples (what to say / what not to say)
Techniques for handling difficult customers
Upselling naturally without being pushy
Certification upon completion

Perfect For:

Small business teams
Customer support staff
Virtual assistants
Front desk / office teams

Results:

Your team will:

Communicate more confidently
Handle difficult customers more effectively
Create better customer experiences
Increase repeat business
Project Type
Project Management, Virtual Assistance, Customer Support

What's included $19

These options are included with the project scope.

$19
  • Delivery Time 1 day
  • Number of Revisions 0
5.0
3 reviews
100% Complete
(3)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)

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Rachel P.Status: Offline

About Rachel

Rachel P.Status: Offline
Virtual Assistant. iPhone App Tester. Female Native American Voice.
100% Job Success
5.0  (3 reviews)
Palm Bay, United States - 6:40 am local time
I’m a highly organized administrative professional with a unique, in-demand combination of skills: expert administrative support, iPhone app testing, and an authentic, clear, professional female Native American voice. This blended skill set allows me to support clients both operationally and creatively; often eliminating the need to hire multiple freelancers.

On the administrative side, I help businesses stay organized and efficient through inbox and calendar management, data entry, document preparation, research, scheduling, CRM updates, and client communications. I’m detail-driven, dependable, and accustomed to handling sensitive information with discretion and accuracy.

I also offer iPhone app and mobile platform testing, providing real-user feedback from an actual iOS device. My testing services include step-by-step task completion, form testing, image uploads, bug identification, usability feedback, screenshots, screen recordings, and clear written reports. I follow instructions precisely and communicate issues clearly—making me a reliable tester for startups, developers, and UX teams.

In addition, I provide professional voice talent services using a warm, confident, and trustworthy female Native American voice. My voice work includes:

Voicemail greetings and IVR/phone systems

Audiobook narration and proof-listening

Educational and e-learning narration

Wellness, meditation, and affirmation audio

Podcast intros/outros and sponsor reads

Corporate training, onboarding, and internal audio

Cultural, storytelling, and heritage-focused projects

What truly sets me apart is my ability to bundle services. Many clients choose me because I can manage admin tasks, test their iPhone app, and serve as the voice of their brand—saving time, reducing friction, and ensuring consistency across deliverables.

I’m an excellent fit for:
Entrepreneurs and small businesses
App developers and startups
Podcasters, authors, and course creators
Educational, wellness, and cultural organizations
Teams that value professionalism, clarity, and authentic representation

If you’re looking for a reliable freelancer who brings administrative precision, real-device iPhone testing, and distinctive voice talent, I’d love to support your project.

Let’s connect and discuss how I can help.

Steps for completing your project

After purchasing the project, send requirements so Rachel can start the project.

Delivery time starts when Rachel receives requirements from you.

Rachel works on your project following the steps below.

Revisions may occur after the delivery date.

EXPERT COURSE

Review the work, release payment, and leave feedback to Rachel.