You will get Customer Service/VA/Email or Chat Associate
Top Rated
You will get Customer Service/VA/Email or Chat Associate
Top Rated
Project details
Highly motivated and results-driven customer service executive with 5 years of experience in
providing exceptional customer support through email chat and phone channels. Skilled in
resolving complex customer issues, building customer relationships, and enhancing customer
satisfaction.
Skill Sets available with this project:-
1.Communication Skills
2.Empathy and Patience
3.Problem-Solving
4.Product/Service Knowledge
5.Multitasking
6.Adaptability
7.Time Management
8.Conflict Resolution
9.Technical Proficiency
10.Positive Attitude
• Exceptional communication skills in both written and verbal formats
• Proficient in handling customer inquiries through email chat and phone
• Strong problem-solving and conflict-resolution abilities
• Excellent interpersonal skills with a customer-centric approach
• Ability to multitask and work under pressure in a fast-paced environment
• Proficient in CRM software and other customer service tools
• Strong product knowledge and ability to learn new technologies quickly
• Team player with the ability to collaborate with cross-functional teams
providing exceptional customer support through email chat and phone channels. Skilled in
resolving complex customer issues, building customer relationships, and enhancing customer
satisfaction.
Skill Sets available with this project:-
1.Communication Skills
2.Empathy and Patience
3.Problem-Solving
4.Product/Service Knowledge
5.Multitasking
6.Adaptability
7.Time Management
8.Conflict Resolution
9.Technical Proficiency
10.Positive Attitude
• Exceptional communication skills in both written and verbal formats
• Proficient in handling customer inquiries through email chat and phone
• Strong problem-solving and conflict-resolution abilities
• Excellent interpersonal skills with a customer-centric approach
• Ability to multitask and work under pressure in a fast-paced environment
• Proficient in CRM software and other customer service tools
• Strong product knowledge and ability to learn new technologies quickly
• Team player with the ability to collaborate with cross-functional teams
Industry
Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Lifestyle, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Transportation & Automotive, Video Services, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$30
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Hours of Work | 8 | 24 | 40 |
Scriptwriting | - | ||
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
11 reviews
(10)
(1)
(0)
(0)
(0)
BI
Bergina I.
Jan 29, 2024
Great ideas for our team. A true team player with good insight.
BI
Bergina I.
Jan 20, 2024
KG
Khushbu G.
Jun 16, 2025
Reliable & Friendly Email Support Specialist Needed
Kirtikey consistently delivered high-quality work ahead of deadlines and was always open to feedback, often going above and beyond to exceed expectations. His problem-solving skills and positive attitude brought great energy to the project, and his contributions played a significant role in its success.
I would highly recommend Kirtikey to anyone looking for a reliable, skilled, and enthusiastic freelancer. Looking forward to working together again in the future!
I would highly recommend Kirtikey to anyone looking for a reliable, skilled, and enthusiastic freelancer. Looking forward to working together again in the future!
HB
Hadrien B.
Jun 16, 2025
Platform Onboarding Assistant Needed
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Ravi R.
May 31, 2025
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Danielle M.
Nov 27, 2024
CS Specialist - English Market
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Alina S.
Jun 19, 2024
Evaluating AI Responses (Hindi)
About Kirtikey
Customer Service | Virtual Assistant | Admin | Email & Chat Support
100%
Job Success
Bangalore, India - 8:31 pm local time
☑️Answering calls/emails from customers using CRM or Gmail.
☑️Managing messages and comments on different Social Media Accounts.
☑️Directly converse with the supplier/s for any shipment concern or follow-up that needs to be done.
With my work experience, I can do different kinds of tasks:
✔️Answering Calls and handling emails, and chats.
✔️Handling complaints/Escalations.
✔️Managing social media accounts.
✔️Research/ Data entry.
✔️Multitasking.
✔️Fluent in English.
✔️Blog articles.
✔️Basic photo editing.
📌I can proudly say that I can be an asset to your company as I have clients who have been with me not just for months, but for years already. I also have repeat clients who always hire me once they need something to be done without contacting or reaching out to other freelancers on the platform. These are good examples of my successful relationship with my clients as I truly believe that I am able to maintain and continuously provide the service that they want from me with outstanding quality.
I appreciate your time to read my profile. I look forward to learning more about your company culture and how I can contribute to your business. 🙌🤝
Steps for completing your project
After purchasing the project, send requirements so Kirtikey can start the project.
Delivery time starts when Kirtikey receives requirements from you.
Kirtikey works on your project following the steps below.
Revisions may occur after the delivery date.
Job Description & Tools Required
I would like to have the complete job description involved in the completion of this project. Also, determine the necessary tools required & Turn around Time.