You will get customer support and communication for your business
Project details
I provide professional English-language customer service with a focus on clear, friendly, and efficient communication. I excel at resolving inquiries quickly, handling challenging situations with patience, and ensuring customer satisfaction. My approach is personalized and solution-oriented, making every client interaction positive and memorable.
Purpose
BusinessIndustry
Agriculture, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$35
|
Advanced
$45
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Number of Hours of Work | 4 | 15 | 30 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$25
Summary Report
+$10
Social Media Replies
+$15
Live Chat Support
+$20Frequently asked questions
About Elfrida
Multilingual Translator & Proofreader | Customer Support | Web & Graph
Kukci, Croatia - 3:11 pm local time
I am a native Slovene speaker with fluent Croatian (32 years living in Croatia), professional-level German (10 years of study), and fluent English (4 years of study). I combine linguistic expertise, digital skills, marketing knowledge, and customer service experience to deliver high-quality work across multiple fields.
I specialize in:
1️⃣ Customer Support:
- Live chat, email, and social media support
- Order processing, fulfillment, and CRM management
- Virtual assistant tasks and store management
- Fast, friendly, and professional communication
2️⃣ Multilingual Translation & Proofreading:
- Slovene ↔ Croatian
- English ↔ Croatian
- German ↔ Croatian
- Marketing content, website content, emails, ad copy, video scripts
- Content localization for culturally accurate communication
3️⃣ WordPress Web Design:
- Responsive, user-friendly websites
- CMS setup and plugin integration
- SEO basics and content optimization
4️⃣ Graphic Design:
- Logos, business cards, flyers, brochures
- Full branding identity packages
I am detail-oriented, organized, and efficient, ensuring projects are delivered on time and at high quality. Whether you need customer support, translation, web development, or branding, I can provide professional results that match your business needs.
Steps for completing your project
After purchasing the project, send requirements so Elfrida can start the project.
Delivery time starts when Elfrida receives requirements from you.
Elfrida works on your project following the steps below.
Revisions may occur after the delivery date.
Clarify client needs
Communicate with the client to fully understand their requirements and expectations before proceeding.
Provide updates
Keep the client informed throughout the process with regular updates on progress and any questions that arise.