You will get Customer Support Phone, Email & Chat Assistance
Project details
With 10 years of call center experience, I provide professional, reliable, and friendly customer support. I handle inquiries efficiently, follow scripts accurately, and ensure clients receive top-notch service every time.
Purpose
BusinessIndustry
Business Services & Consulting, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$250
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 40 | 40 | 40 |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5About Franz
Francelyn Berce
Quezon City, Philippines - 7:32 pm local time
I’m skilled in following processes, meeting KPIs, and communicating clearly with customers. I’m highly organized, detail-oriented, and able to handle multiple tasks, including escalations and phone support when needed.
I’m looking for a long-term remote role where I can provide excellent customer support and help improve customer experience.
Steps for completing your project
After purchasing the project, send requirements so Franz can start the project.
Delivery time starts when Franz receives requirements from you.
Franz works on your project following the steps below.
Revisions may occur after the delivery date.
Understand Client Needs
Understand client’s support needs and scripts Set up access to CRM/tools Handle calls/chats/emails professionally Record and report feedback or issues Ensure timely, accurate, and high-quality service