You will get Customer Support & Sales Specialist |CRM, Chat & Email Expert&Phone Support
Project details
Hi, I’m Rosemary Ugwu, a friendly and results-driven Customer Support & Sales Specialist with over 5 years of experience helping global businesses manage customer communication, boost sales, and maintain strong client relationships.
I’m skilled in CRM tools like HubSpot, Salesforce, and Zoho, and I excel at providing warm, professional support through email, chat, and phone, ensuring every customer feels valued and heard.
You’ll get reliable, friendly, and organized customer support that keeps your clients happy and your operations running smoothly.
With proven experience in customer communication, CRM management, and lead follow-up, I bring professionalism, empathy, and speed to every interaction.
I don’t just respond to messages — I represent your brand’s voice with care, clarity, and consistency. Whether you’re a startup needing flexible support or an established team seeking structure, I’ll make your customer experience seamless, efficient, and truly human.
I’m skilled in CRM tools like HubSpot, Salesforce, and Zoho, and I excel at providing warm, professional support through email, chat, and phone, ensuring every customer feels valued and heard.
You’ll get reliable, friendly, and organized customer support that keeps your clients happy and your operations running smoothly.
With proven experience in customer communication, CRM management, and lead follow-up, I bring professionalism, empathy, and speed to every interaction.
I don’t just respond to messages — I represent your brand’s voice with care, clarity, and consistency. Whether you’re a startup needing flexible support or an established team seeking structure, I’ll make your customer experience seamless, efficient, and truly human.
Purpose
BusinessWhat's included
| Service Tiers |
Starter
$100
|
Standard
$200
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 10 | 20 | 40 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$50
Scriptwriting
(+ 2 Days)
+$30
Social Media Replies
(+ 2 Days)
+$40
Weekly CRM & Performance Report
(+ 2 Days)
+$25Frequently asked questions
About Ogechi
Cold Calling & Customer Service Specialist |Telesales |Lead Generation
Lagos, Nigeria - 7:16 am local time
Hi there 👋🏽, I’m Ogechi Rosemary Ugwu, a results-driven Cold Caller, Customer Service, and Telesales Professional with over 5 years of experience helping businesses connect with decision-makers, generate leads, and close more deals.
I specialize in cold calling, appointment setting, and customer relationship management (CRM) — turning first-time conversations into long-term business relationships. My communication style is persuasive yet personable, and I take pride in representing every brand with confidence and warmth.
Here’s what I bring to every project:
✅ Expert in Cold Calling, Telesales, and Lead Generation
✅ Skilled in Customer Service, Objection Handling, and Upselling
✅ Hands-on experience with Salesforce, Zoho, HubSpot, and Microsoft Dynamics CRMs
✅ Proven track record — 25% sales growth and 95% customer satisfaction in past roles
✅ Dedicated, reliable, and focused on achieving measurable results
I understand that every call counts — that’s why I focus on building trust, asking the right questions, and keeping prospects engaged. Whether you need someone to generate new leads, follow up on warm prospects, or handle client calls, I’m here to help your business grow.
Let’s connect and discuss how I can bring results to your campaign!
Steps for completing your project
After purchasing the project, send requirements so Ogechi can start the project.
Delivery time starts when Ogechi receives requirements from you.
Ogechi works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1
Client purchases the project and submits all requirements (tools, time zone, and goals).
Step 2
I review requirements, confirm understanding, and set up tools for smooth workflow.