You will get Customer support services for your online store!
Project details
Complete Customer Support Solution| Ticket Support | Live Chat Support | Phone Calls Answering
Providing Professional Customer Support Services for your business.
I am Providing Customer Support services(phone calls answering, ticket support, live chat) for online stores. To make it more efficient we integrate your shop with a CRM application e.g. Zendesk, Freshdesk, that gives us access to efficient management and distribution of tasks to ensure that daily customer queries are attended properly.
We are performing services that are essential, if you are a growing online shop.
1. Answering Customers Call
2. Parcel Tracking
3. Payment Processing
4. Refund Request Processing
5. Pending Order Follow up.
6. Ticket Support
7. Order Fulfillment
8. Email Reply
9. Live Chat
Let us know how should we cheer up your customers to be more loyal to your products.
Best Regards,
Ray.
Providing Professional Customer Support Services for your business.
I am Providing Customer Support services(phone calls answering, ticket support, live chat) for online stores. To make it more efficient we integrate your shop with a CRM application e.g. Zendesk, Freshdesk, that gives us access to efficient management and distribution of tasks to ensure that daily customer queries are attended properly.
We are performing services that are essential, if you are a growing online shop.
1. Answering Customers Call
2. Parcel Tracking
3. Payment Processing
4. Refund Request Processing
5. Pending Order Follow up.
6. Ticket Support
7. Order Fulfillment
8. Email Reply
9. Live Chat
Let us know how should we cheer up your customers to be more loyal to your products.
Best Regards,
Ray.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Fashion & Apparel, Food & Beverage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Sports & Fitness, Telecommunications, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$1,600
|
Standard
$2,200
|
Advanced
$6,000
|
|---|---|---|---|
| Delivery Time | 22 days | 22 days | 30 days |
Number of Hours of Work | 160 | 224 | 672 |
Scriptwriting | - | ||
Summary Report | |||
Social Media Replies | - | - | |
Email Support | - | ||
Live Chat Support | - | - |
Frequently asked questions
About Rayhanul Islam
Professional Customer Service Provider
Dhaka, Bangladesh - 2:33 am local time
I am an expert on Zendesk and Shopify to set up and management. What I am offering is professional services specifically for online stores. Other than the live chat, email support, ticket support and call answering services an online store must have a good management to operate it's regular activities smoothly. Every other department must be closely reported by the CSR team which can be done only by a true professional like me!
You will get the services performed perfectly by me. Also you must check my portfolios to have more confidence on choosing me as your service provider. my hourly rate is very reasonable.
I am skilled to do below,
1. Customer Service
2. Order Fulfillment
3. Dispute Management
4. Payment Processing
5. Order Tracking
6. Drop shipping
7. Ticket Support
8. Email Management
9. Online Marketing
10. Articles Writing | Content Writing
11. Researching
12. Excel Management
13. Making Online Presentation
Additionally as a virtual assistant I can write articles and research. Also I can do inventory management, manage excel data sheet and set up marketing campaigns through cloud computing applications.
Best Regards,
Ray.
Steps for completing your project
After purchasing the project, send requirements so Rayhanul Islam can start the project.
Delivery time starts when Rayhanul Islam receives requirements from you.
Rayhanul Islam works on your project following the steps below.
Revisions may occur after the delivery date.
Business Information
Let us know your online store information and the platform that you are using as like Shopify, Magento or Big Commerce, to manage your sales and inventory.
Amount of Tickets are you expecting to solve, per day.
Let us know, how many tickets raised within 24 hrs. Also, the number of tickets that you need attention in a day. I can solve up to 400 tickets a day.