You will get Customer Service (Email, Phone & Live Chat)
Rising Talent
Project details
Need a reliable support specialist who responds fast, solves problems with empathy, and keeps your customers happy?
I deliver professional, empathetic customer support across multiple channels and helpdesk tickets across various platforms, including Zendesk, Intercom, Freshdesk, and Shopify. I specialize in delivering clear, friendly, and efficient service that reflects your brand voice and builds customer loyalty.
Whether you’re launching a new support system or need someone to manage daily tickets, I’ve got you covered. I’m detail-oriented, tech-savvy, and always online, ready to respond, resolve issues, and report findings.
Here’s what I can help with:
• Ticket Support Systems (Zendesk, Freshdesk, Hubspot, Helpdesk, Intercom, Gorgias, etc.)
• Chat Support (LiveAgent, Slack, WhatsApp, Gmail, etc.)
• Social Media (Facebook, Twitter, Instagram, LinkedIn, etc.)
• Refunds, returns, and service recovery
• Response templates
• Order tracking, product questions, and issue resolution
• Daily ticket handling and reporting
Message me today and let’s talk about how I can support your business.
I deliver professional, empathetic customer support across multiple channels and helpdesk tickets across various platforms, including Zendesk, Intercom, Freshdesk, and Shopify. I specialize in delivering clear, friendly, and efficient service that reflects your brand voice and builds customer loyalty.
Whether you’re launching a new support system or need someone to manage daily tickets, I’ve got you covered. I’m detail-oriented, tech-savvy, and always online, ready to respond, resolve issues, and report findings.
Here’s what I can help with:
• Ticket Support Systems (Zendesk, Freshdesk, Hubspot, Helpdesk, Intercom, Gorgias, etc.)
• Chat Support (LiveAgent, Slack, WhatsApp, Gmail, etc.)
• Social Media (Facebook, Twitter, Instagram, LinkedIn, etc.)
• Refunds, returns, and service recovery
• Response templates
• Order tracking, product questions, and issue resolution
• Daily ticket handling and reporting
Message me today and let’s talk about how I can support your business.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$70
|
Advanced
$650
|
|---|---|---|---|
| Delivery Time | 2 days | 7 days | 30 days |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10Frequently asked questions
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jp
joshua p.
Oct 28, 2025
Remote Executive Assistant (PT, PST) – Anticpatory Organized Tech-Friendly
Excellent response time and communication. Attentive and thorough.
About Rhoda
Executive Virtual Assistant | Calendar, Inbox & CRM Management
Abraka, Nigeria - 10:18 pm local time
That ends now.
I'm Rhoda, and I specialize in executive operations for founders who are too busy building to babysit their own backend. Over the past 4 years, I've worked with SaaS startups, e-commerce brands, and healthcare companies where missing one email or double-booking one meeting can cost real money.
What I actually do (simple + effective)
I anticipate what's coming. I don't just manage your calendar—I protect your time like it's my own. I don't just answer emails—I manage, prioritize, and handle 80% of them before you ever see them. I don't just track tasks—I build systems that prevent things from falling through the cracks in the first place.
I've helped founders reclaim 15+ hours per week by rebuilding their operations from the ground up. I've cleared 2,000+ email backlogs and turned them into zero-inbox machines. I've transformed chaotic Slack threads and scattered Google Docs into organized project systems that teams actually use. And I work in your timezone, on your timeline, with zero hand-holding required.
📌Executive & Admin Support
• Calendar management (Google Calendar, Outlook, Calendly)
• Email management & inbox cleanup (Gmail, Outlook)
• Meeting agendas, notes, and follow-ups
• Travel planning & itineraries
• Document creation, spreadsheets, and presentations
• Data entry and online research
• Content Scheduling ( Buffer, Metricool, Hootsuite)
📌Operations & Project Support
• CRM management (HubSpot, Zoho, ClickUp)
• Task and project tracking (Asana, Trello, Monday, Notion)
• File organization (Google Drive, Dropbox, OneDrive)
• Team coordination and process setup
📌Customer Support & Lead Support
• Email and chat customer support
• Lead generation and prospect research (LinkedIn, Apollo)
• LinkedIn support and webinar assistance
📌Automation & Tools
• Workflow automation with Zapier
• AI tools to speed up admin work
• Email marketing support (Mailchimp)
Why clients hire me
• I reduce admin stress and missed details
• I follow through and close loops
• I work independently and communicate clearly
• I keep systems simple, organized, and easy to maintain
My operational stack:
Google Workspace | HubSpot | Asana | Notion | Monday | QuickBooks | Zapier | Calendly | Mailchimp
Let's fix your backend. Message me with what's breaking, and I'll tell you how I'd fix it. I respond within 24 hours—usually faster.
Steps for completing your project
After purchasing the project, send requirements so Rhoda can start the project.
Delivery time starts when Rhoda receives requirements from you.
Rhoda works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Review & Task Planning
I’ll review the client’s instructions, files, and goals to create a clear action plan tailored to their needs. It ensures I fully understand your expectations & task. I’ll confirm priorities, deadlines, and any tools you prefer before moving forward.