You will get Customer Support Specialist | Email, Chat & CRM Expert | 24/7 Availability
Project details
I provide efficient, empathetic, and professional customer support to help businesses build strong relationships with their customers. Whether you need help managing daily email inquiries, live chat support, or organizing your helpdesk/CRM, I am a fast learner who ensures high customer satisfaction (CSAT) and quick resolution times.
What I bring to your team:
Reliable Support: I treat your customers with care and professionalism, acting as a true extension of your brand.
Adaptability: I am highly skilled at quickly learning and navigating new help-desk tools, CRMs, and internal communication platforms.
Operational Organization: Beyond just answering messages, I focus on maintaining organized systems so nothing slips through the cracks.
If you are looking for a dedicated partner to handle your customer operations so you can focus on growing your business, let’s get started. I am ready to jump into your workflow and provide immediate support.
What I bring to your team:
Reliable Support: I treat your customers with care and professionalism, acting as a true extension of your brand.
Adaptability: I am highly skilled at quickly learning and navigating new help-desk tools, CRMs, and internal communication platforms.
Operational Organization: Beyond just answering messages, I focus on maintaining organized systems so nothing slips through the cracks.
If you are looking for a dedicated partner to handle your customer operations so you can focus on growing your business, let’s get started. I am ready to jump into your workflow and provide immediate support.
Industry
Business, EcommercePlatform
eBay, Facebook Shops, ShopifyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$30
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 3 days | 7 days | 30 days |
Management Duration (Days) | 1 | 7 | 30 |
Inventory Management | - | ||
Order Management | |||
Customer Assistance | |||
Payment Processing | - | - | |
Product Offers & Promotions | |||
Reporting | - |
About M. M. Imtiaz Ahmed
Technical Customer Support & Client Success Specialist
Dhaka, Bangladesh - 10:36 am local time
Core Competencies:
Technical Support: Diagnosing hardware and software issues efficiently.
Communication: Professional email, chat, and phone support.
Sales Mindset: Upselling and retaining clients through excellent service.
Tools: Experience with CRM systems and documentation.
I am committed to fast response times and clear, empathetic communication to ensure your clients feel heard and supported.
Steps for completing your project
After purchasing the project, send requirements so M. M. Imtiaz Ahmed can start the project.
Delivery time starts when M. M. Imtiaz Ahmed receives requirements from you.
M. M. Imtiaz Ahmed works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Assessment
I review your current support workflow and guidelines.
Support Execution
I begin managing your inquiries according to our agreed-upon brand voice.