You will get Customer Support Starter (PT/EN)
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Project details
I provide professional bilingual customer support (Portuguese & English) focused on retention and post-sales success. With 20th years of experience managing email, chat, and social media support, I help businesses increase customer satisfaction, reduce response times, and retain loyal clients.
My services include handling support tickets, managing live chat, creating response templates, and delivering actionable summary reports. I use tools like Zendesk, Freshdesk, Intercom, and HubSpot to ensure efficient workflows.
Whether you run an e-commerce store, SaaS company, or startup, I deliver fast, accurate, and friendly support that enhances your customer experience and strengthens your brand.
My services include handling support tickets, managing live chat, creating response templates, and delivering actionable summary reports. I use tools like Zendesk, Freshdesk, Intercom, and HubSpot to ensure efficient workflows.
Whether you run an e-commerce store, SaaS company, or startup, I deliver fast, accurate, and friendly support that enhances your customer experience and strengthens your brand.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Construction, Cybersecurity, Data Analytics, Ecommerce, Energy, Events Planning, Financial Services, Gaming, Hardware & Electronics, Legal, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Writing & PublishingLanguage
PortugueseWhat's included
| Service Tiers |
Starter
$50
|
Standard
$150
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 7 days |
Number of Hours of Work | 5 | 15 | 30 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15Frequently asked questions
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XZ
XINGXIA Z.
Apr 11, 2026
Portuguese Distributor cold calling
About Rogerio
Business Development Manager | Inside Sales | PT-ENG Customer Support
91%
Job Success
Cerqueira Cesar, Brazil - 5:27 am local time
B2B Sales Professional with 4+ years of experience driving revenue growth across technology, SaaS, and telecommunications sectors. My career progression through Cluster, Voip, Simpress, and Idall has equipped me with comprehensive expertise in the entire sales lifecycle.
I have solid experience in Vendas B2B, Inside Sales, Pós-Vendas e Relacionamento com Clientes, working closely with Customer Support and Customer Success teams. I’m also open to opportunities in Portuguese (Brazil and Portugal), working with Customer Support, Customer Success, and Sales Representative roles in remote or hybrid environments.
I’m also open to Portuguese-speaking opportunities (Brazil and Portugal), working with Customer Support, Customer Success, Atendimento ao Cliente, Pós-Vendas e Sales Representative roles, in remote or hybrid environments.
**Core Sales Expertise:**
• Technology & SaaS Solutions Sales
• VoIP & Telecommunications
• Account Management & Business Development
• Sales Pipeline Management & CRM Optimization
• New Client Acquisition & Relationship Management
**What I Deliver:**
✅ Full-cycle B2B Sales Process Management
✅ Strategic Account Growth & Retention
✅ Technology Solution Selling & Demonstration
✅ Sales Strategy Development & Execution
✅ Client Relationship Building & Management
I specialize in helping technology companies scale their revenue through strategic B2B sales approaches. My experience spans multiple segments within the technology sector, pós-vendas efficiency, providing versatile sales skills adaptable to various markets and products.
Available for: Sales Campaigns | Account Management | Business Development | Sales Consulting | Revenue Growth Projects | Pós-Vendas | Atendimento ao Cliente
Steps for completing your project
After purchasing the project, send requirements so Rogerio can start the project.
Delivery time starts when Rogerio receives requirements from you.
Rogerio works on your project following the steps below.
Revisions may occur after the delivery date.
Review provided materials
Check CRM access, brand guidelines, and ticket list to understand client needs.
Respond to tickets and messages
Manage emails, chats, and social media requests according to brand guidelines.