You will get Customer support with empathy and patience to enhance brand reputation
Project details
I provide reliable, customer-focused support that helps e-commerce and SaaS businesses maintain fast response times and high customer satisfaction. I focus on clear communication, organized workflows, and consistent follow-ups so your customers feel heard and supported. With a proactive approach and attention to detail, I help reduce support workload while protecting your brand’s reputation.
Purpose
BusinessIndustry
Architecture & Interior Design, Beauty & Cosmetics, Ecommerce, Financial Services, Food & Beverage, Hardware & Electronics, Lifestyle, Nonprofit, Real EstateLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$400
|
Advanced
$700
|
|---|---|---|---|
| Delivery Time | 3 days | 2 days | 1 day |
Number of Hours of Work | 10 | 20 | 40 |
Scriptwriting | |||
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
About Amanda
Customer Support Virtual Assistant | Email & Live Chat Support
Makassar, Indonesia - 8:58 am local time
I specialize in handling order issues, refunds, complaints, and account inquiries with calm, professional communication.
Available for part-time or full-time remote support.
Steps for completing your project
After purchasing the project, send requirements so Amanda can start the project.
Delivery time starts when Amanda receives requirements from you.
Amanda works on your project following the steps below.
Revisions may occur after the delivery date.
Review your business, products/services, and customer support tools
Set up access and align on workflows, priorities, and response guidelines