You will get E-commerce Customer Support Expert

Ahmad D.Status: Offline
Ahmad D.

Let a pro handle the details

Buy Customer Support services from Ahmad, priced and ready to go.
Ahmad D.Status: Offline
Ahmad D.

Let a pro handle the details

Buy Customer Support services from Ahmad, priced and ready to go.

Project details

Seeking a highly-skilled Customer Service Representative to join your team and create loyal customers through exceptional service?
Proven track record of exceeding customer satisfaction goals by 90% during peak holiday seasons at Walmart. Demonstrated strong communication and problem-solving skills. Promoted to a higher role due to exceptional performance.

I will use my expertise in troubleshooting, conflict resolution, and problem solving to deliver timely and effective solutions. By combining empathy, technical proficiency, and a customer-centric approach, I will ensure a positive and seamless experience for every customer interaction.

Let's discuss how my skills can benefit your team. Please feel free to schedule an Upwork Zoom interview at your earliest convenience.
Purpose
Business
Industry
Business Services & Consulting, Ecommerce, Fashion & Apparel, Financial Services, Gaming, Media & Entertainment, Travel & Tourism
Language
English

What's included $400

These options are included with the project scope.

$400
  • Delivery Time 30 days
  • Number of Hours of Work 160
    • Summary Report
    • Social Media Replies
    • Email Support
    • Live Chat Support
Optional add-ons You can add these on the next page.
Additional Hour of Work
+$5

Frequently asked questions

Ahmad D.Status: Offline

About Ahmad

Ahmad D.Status: Offline
Customer Service & Tech Support | Virtual Assistant
Lahore, Pakistan - 12:28 pm local time
I am a Customer Service Representative at ibex., where I provide
high-quality customer service and technical support to clients
across various industries and platforms. I leverage my computer
science background to identify and resolve complex technical issues
that many others cannot solve, resulting in improved customer
satisfaction and retention rates. I have also identified and reported
multiple loopholes in the system that were affecting the quality of
service, enabling me to improve our processes and standards.
I am passionate about learning and growing in the field of
technology, and I am currently pursuing my bachelor's degree in
computer science at the University of Management and Technology.
I have also completed several online courses and certifications in
data analysis, ethical hacking, and web development, enhancing
my skills and knowledge in these domains.

Steps for completing your project

After purchasing the project, send requirements so Ahmad can start the project.

Delivery time starts when Ahmad receives requirements from you.

Ahmad works on your project following the steps below.

Revisions may occur after the delivery date.

Project Understanding:

I will review the client's job description and requirements carefully to ensure a clear understanding of the project's scope and expectations.

Communication with the Client:

I will initiate communication with the client to clarify any uncertainties and gather additional details if needed. I will establish clear channels for ongoing communication.

Review the work, release payment, and leave feedback to Ahmad.