You will get dedicated email, chat, and ticket support for your customers
Project details
Need customer support that feels like a trusted in-house team member? I bring years of rigorous BPO training and high-volume international chat/email handling experience directly to your business. My expertise is blending structured, efficient service with a genuinely empathetic and solution-focused tone, ensuring every customer interaction strengthens your brand's reputation.
I work confidently with essential e-commerce and support tools, including Zendesk, Hubspot, Gorgias, Shopify, and CRM systems, to seamlessly manage tickets and organize data. My approach is simple: quick responses, polite interactions, and accurate follow-through, stopping disorganized support before it starts.
You won't just get ticket resolution; you'll gain a reliable partner committed to building positive customer relationships and delivering measurable results every single time.
I work confidently with essential e-commerce and support tools, including Zendesk, Hubspot, Gorgias, Shopify, and CRM systems, to seamlessly manage tickets and organize data. My approach is simple: quick responses, polite interactions, and accurate follow-through, stopping disorganized support before it starts.
You won't just get ticket resolution; you'll gain a reliable partner committed to building positive customer relationships and delivering measurable results every single time.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Marketing & Advertising, Media & Entertainment, Retail & Wholesale, Software, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$18
|
Standard
$24
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 5 days |
Number of Hours of Work | 6 | 8 | 40 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10
Additional Hour of Work
+$4
Social Media Replies
+$5Frequently asked questions
About Abdul
Customer Support Specialist | Email, Chat & Data Management Expert
Karachi, Pakistan - 1:19 pm local time
If your customers are waiting too long, getting copy-paste replies, or leaving frustrated… you’re losing more than just one sale.
𝐈’𝐦 𝐚 𝐜𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐰𝐢𝐭𝐡 𝟒+ 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐚𝐬 𝐚 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐚𝐠𝐞𝐧𝐭, working 𝐰𝐢𝐭𝐡 𝐢𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐢𝐧 𝐟𝐚𝐬𝐭-𝐩𝐚𝐜𝐞𝐝 𝐁𝐏𝐎 𝐞𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭𝐬. I focus on delivering customer service that actually solves problems not just responds to them.
𝐒𝐥𝐨𝐰 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐞𝐬 𝐚𝐫𝐞 𝐜𝐨𝐬𝐭𝐢𝐧𝐠 𝐲𝐨𝐮 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬.
𝐔𝐧𝐡𝐚𝐧𝐝𝐥𝐞𝐝 𝐜𝐨𝐦𝐩𝐥𝐚𝐢𝐧𝐭𝐬 𝐝𝐚𝐦𝐚𝐠𝐞 𝐲𝐨𝐮𝐫 𝐛𝐫𝐚𝐧𝐝 𝐫𝐞𝐩𝐮𝐭𝐚𝐭𝐢𝐨𝐧.
𝐏𝐨𝐨𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐦𝐞𝐚𝐧𝐬 𝐥𝐨𝐬𝐭 𝐫𝐞𝐯𝐞𝐧𝐮𝐞.
That’s where I come in.
𝐈’𝐯𝐞 𝐰𝐨𝐫𝐤𝐞𝐝 𝐰𝐢𝐭𝐡 𝐙𝐞𝐧𝐝𝐞𝐬𝐤, 𝐒𝐡𝐨𝐩𝐢𝐟𝐲, 𝐚𝐧𝐝 𝐂𝐑𝐌 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐦𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝐥𝐢𝐯𝐞 𝐜𝐡𝐚𝐭, 𝐞𝐦𝐚𝐢𝐥𝐬, 𝐚𝐧𝐝 𝐭𝐢𝐜𝐤𝐞𝐭𝐬 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭𝐥𝐲. As a customer service consultant, I don’t just fix issues, I improve the entire support experience.
𝐇𝐞𝐫𝐞’𝐬 𝐡𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐡𝐞𝐥𝐩:
✔ Email & Live Chat Support (Zendesk, Shopify & CRM)
✔ Order Tracking & Complaint Resolution
✔ Data Entry, Reports & Documentation
✔ Virtual Assistance & Admin Support
I’m reliable, responsive, and easy to work with someone who treats your customers like they actually matter.
Looking for a Customer Service Representative who can reduce complaints and increase customer satisfaction? Let’s connect and make it happen.
Steps for completing your project
After purchasing the project, send requirements so Abdul can start the project.
Delivery time starts when Abdul receives requirements from you.
Abdul works on your project following the steps below.
Revisions may occur after the delivery date.
Alignment & Setup
Review all client-provided documentation, including product knowledge base and escalation structure. Confirm communication tone, response format, and KPIs before project launch.
System & Access Readiness
Secure access to all required CRM or ticketing systems e.g., Zendesk, Gorgias, Shopify etc. Test all tools to ensure full operational readiness before live handling begins.