You will get Dedicated professional inbound customer support for chat, email, & tickets.
Project details
I provide professional, 24/7 inbound support via chat, email, and social media. 🌐 My goal is to maintain high satisfaction through fast, empathetic, and technically accurate responses.
What You Will Get:
✨ Multichannel Support: Expert handling of live chat, emails, and social media (FB/IG).
🛠️ Tech Support: Guiding customers through product and technical issues with ease.
📊 CRM Data: Accurate, real-time documentation of every customer interaction.
🗣️ Brand Voice: Professional responses tailored to your specific tone and style.
🚀 Dedicated Coverage: Reliable support with a dedicated live agent focused on your brand.
What My Clients Say:
⭐ "Reliable and matches our brand voice perfectly. Response time dropped significantly!"
⭐ "A lifesaver for our ticketing backlog. Professional and proactive."
What You Will Get:
✨ Multichannel Support: Expert handling of live chat, emails, and social media (FB/IG).
🛠️ Tech Support: Guiding customers through product and technical issues with ease.
📊 CRM Data: Accurate, real-time documentation of every customer interaction.
🗣️ Brand Voice: Professional responses tailored to your specific tone and style.
🚀 Dedicated Coverage: Reliable support with a dedicated live agent focused on your brand.
What My Clients Say:
⭐ "Reliable and matches our brand voice perfectly. Response time dropped significantly!"
⭐ "A lifesaver for our ticketing backlog. Professional and proactive."
Industry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$140
|
Advanced
$280
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 7 days |
Number of Hours of Work | 4 | 20 | 40 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$50 - $300
Additional Hour of Work
+$8About Zeeshan
Inbound Customer Support Specialist | Phone, Chat & Ticketing | CRM
Islamabad, Pakistan - 7:32 pm local time
I am currently pursuing a Bachelor of Science in Information Technology, which strengthens my ability to work in technology-driven support environments. I am quick to adapt to new systems and comfortable navigating digital tools used for customer communication and support.
I am familiar with the workflows of CRM and helpdesk platforms, as well as social media and online communication channels, including handling customer inquiries (Chat, Phone & tracking/ Booking) conversations, and maintaining organized records across platforms. My background enables me to learn new tools quickly and deliver consistent, well-structured support.
What I can help you with:
• Inbound customer support (phone, chat, email, tickets)
• Customer inquiry and issue resolution
• Ticket handling and helpdesk support
• Consistent tone aligned with brand guidelines
• CRM management and documentation
• Technical support for basic system and account issues
• Maintaining high customer satisfaction and response quality
• Quick adaptation to new tools and support systems
• Maintaining records for future use
• 24/7 Customer Support (shift-based availability)
I am reliable, detail-oriented, and focused on delivering consistent support that reflects positively on your brand. Let me handle your customer support while you focus on growing your business—your customers will be in good hands.
Steps for completing your project
After purchasing the project, send requirements so Zeeshan can start the project.
Delivery time starts when Zeeshan receives requirements from you.
Zeeshan works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1: Onboarding & Access
We will discuss your specific requirements. You will grant me agent-level access to your support tools and CRM to begin.
Step 2: Training & Review
I will review your existing SOPs, FAQs, and brand tone guidelines to ensure I am fully prepared to represent your company.