You will get dedicated virtual assistant with professional chat and email support


Project details
You will get a reliable Customer Support Specialist and non-voice VA to handle your daily tasks. With 4 years of solid BPO experience, I can easily manage your chat queues, clear your email backlogs, and help with routine admin work.
I focus entirely on non-voice channels (Chat, Email, and general VA support) to make sure your daily digital operations run smoothly and efficiently.
Kindly send a message so we can discuss your project!
I focus entirely on non-voice channels (Chat, Email, and general VA support) to make sure your daily digital operations run smoothly and efficiently.
Kindly send a message so we can discuss your project!
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Fashion & Apparel, Marketing & Advertising, Retail & Wholesale, SoftwareLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$120
|
Advanced
$240
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 7 days |
Number of Hours of Work | 5 | 20 | 40 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Michael
Chat & Email Support Specialist | Technical Support | Customer Care
Pasig City, Philippines - 8:06 pm local time
• Real-time Live Chat & Email Management
• Subscription, Billing, and Account Troubleshooting
• Consistent 95%+ Customer Satisfaction (CSAT) Score
• Ability to multitask and handle 2-3 chat sessions simultaneously
With my background in Marketing Management, I know how to communicate empathetically to retain customers and keep them happy with your service.
If you are looking for a reliable, tech-savvy, and proactive specialist to handle your chat and email support, let's connect and discuss how I can help your business!
Steps for completing your project
After purchasing the project, send requirements so Michael can start the project.
Delivery time starts when Michael receives requirements from you.
Michael works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & System Access
Reviewing your guidelines, getting access to your specific ticketing platform, and setting up the workflow to make sure everything runs smoothly.