You will get Dental Office Call Center Representative Services
Project details
This project involves managing and streamlining the dental billing process for a dental practice. The key responsibilities include:
Insurance Verification: Verifying patient insurance details, coverage, and benefits prior to appointments.
Claim Submission: Preparing and submitting accurate dental insurance claims to ensure timely reimbursement.
Payment Posting: Recording payments from insurance companies and patients into the billing system.
Accounts Receivable Management: Monitoring unpaid claims, following up on denied or delayed claims, and resolving discrepancies.
Patient Billing: Generating and sending invoices to patients for co-pays, balances, or uncovered procedures.
Compliance: Ensuring all billing procedures adhere to HIPAA regulations and other legal requirements.
Insurance Verification: Verifying patient insurance details, coverage, and benefits prior to appointments.
Claim Submission: Preparing and submitting accurate dental insurance claims to ensure timely reimbursement.
Payment Posting: Recording payments from insurance companies and patients into the billing system.
Accounts Receivable Management: Monitoring unpaid claims, following up on denied or delayed claims, and resolving discrepancies.
Patient Billing: Generating and sending invoices to patients for co-pays, balances, or uncovered procedures.
Compliance: Ensuring all billing procedures adhere to HIPAA regulations and other legal requirements.
Purpose
PersonalIndustry
Business Services & ConsultingLanguage
EnglishWhat's included $40
These options are included with the project scope.
$40
- Delivery Time 1 day
- Number of Hours of Work 8
- Email Support
- Live Chat Support
4 reviews
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This project doesn't have any reviews.
RD
Raymer D.
Nov 1, 2024
Need male Virtual assistant
Excellent response time and super easy and very professional and accommodating, she helps you achieve her goal to best capabilities.
MG
Mary G.
Nov 12, 2021
Data Entry Needed - URGENT
The contractor did an excellent job with a rush job. We were very happy with their performance.
DB
Dev B.
Feb 26, 2020
PDF TO MICROSOFT WORD CONVERSION
Good work done by the freelancer and was delivered on time.
HS
Hamza S.
Dec 6, 2019
Mass Job Applications
She was very easy to work with and was very responsive. She listened to your requests and adjusted accordingly without hassle.
About Robeela
HIPAA-Certified Medical Virtual Assistant | EHR/EMR | Billing & Coding
Rawalpindi, Pakistan - 4:34 pm local time
I help physicians, private practices, telehealth providers, and healthcare CEOs reclaim their time by handling the clinical and operational tasks that keep their practice running — error-free, HIPAA-compliant, and on schedule.
With hands-on experience in medical billing & coding (ICD-10/CPT), EHR/EMR management, prior authorization, insurance verification, and full telehealth administration, I bring clinical knowledge and executive-level organization to every engagement.
⚕️ MEDICAL ADMINISTRATION & CLINICAL SUPPORT
▪️ Patient scheduling, intake, consent forms, and onboarding
▪️ EHR/EMR management: TherapyNotes, Athenahealth, SimplePractice, Practice Better, Connecteam
▪️ Medical billing & coding (ICD-10, CPT), prior authorization, insurance verification (Medicaid/Medicare)
▪️ Referral coordination, prescription refills, lab result uploads
▪️ PHI-protected inbox/phone support, HIPAA-compliant documentation
📋 OPERATIONS & EXECUTIVE SUPPORT
▪️ Calendar and email management, inbox triage, scheduling
▪️ Project coordination, task tracking, SOP creation, workflow optimization
▪️ CRM management (Pipedrive), vendor communication, client follow-ups
▪️ Healthcare bookkeeping: invoicing, purchase orders, ERAs, timesheet reconciliation (QuickBooks, Xero, Excel)
💻 TELEHEALTH & VIRTUAL FRONT DESK
▪️ Virtual appointment coordination and platform management (Zoom, Webex, Teams)
▪️ VOIP/portal message handling, patient Q&A, provider-nurse-therapist communication
▪️ Telehealth onboarding and tech support for patients
🛠 TOOLS & PLATFORMS
CategoryToolsEHR/EMRTherapyNotes, Athenahealth, SimplePractice, Practice Better, ConnecteamProject MgmtTrello, Notion, AsanaAdmin & CalendarGoogle Workspace, Outlook, Calendly, Microsoft OfficeCommunicationZoom, Slack, Teams, Webex, VOIPBookkeepingQuickBooks, Xero, Excel, Google SheetsFile StorageDropbox, OneDrive, Google Drive
✅ WHY CLIENTS CHOOSE ME
✔ HIPAA-trained with strict PHI and data confidentiality practices
✔ Fluent in EHR workflows — minimal onboarding time needed
✔ Proactive communicator who anticipates needs before they become problems
✔ Available across time zones, reliable, and deadline-driven
✔ Healthcare-specific experience — not a generalist VA learning on your dime
📩 Let's talk. Send me a message, invite me to your job, or hire me directly. I'm ready to keep your practice running smoothly so you can focus on your patients.
Steps for completing your project
After purchasing the project, send requirements so Robeela can start the project.
Delivery time starts when Robeela receives requirements from you.
Robeela works on your project following the steps below.
Revisions may occur after the delivery date.
Virtual Assistant for Dental Billing