You will get Dependable Customer Service & Order Management | Email, Chat & CRM Support
Top Rated
Top Rated
Project details
Looking for someone who can take care of your customer support while you focus on growing your business?
I’m Gulraiz, a reliable Customer Service Representative with 4+ years of experience helping businesses deliver fast, friendly, and professional support.
I specialize in customer support , handling customer inquiries through email, chat, and CRM tickets , so your customers always feel heard and cared for, without you worrying about missed messages or long response times.
I’ve supported Ecommerce stores, logistics companies, E-bike/E-car brands, subscription platforms, and property management businesses, managing everything from refunds and replacements to account updates and daily reporting.
You can count on me for:
⚉Managing emails, chat, and support tickets
⚉Processing orders, returns, and refunds
⚉Updating customer data and reports
⚉Using tools like Zendesk, Gorgias, HubSpot, Freshdesk & Zoho Desk
⚉Handling everything with empathy, accuracy, and professionalism
If you want a dependable team member who treats your customers like his own , I’d love to help you grow your business with world-class customer support.
I’m Gulraiz, a reliable Customer Service Representative with 4+ years of experience helping businesses deliver fast, friendly, and professional support.
I specialize in customer support , handling customer inquiries through email, chat, and CRM tickets , so your customers always feel heard and cared for, without you worrying about missed messages or long response times.
I’ve supported Ecommerce stores, logistics companies, E-bike/E-car brands, subscription platforms, and property management businesses, managing everything from refunds and replacements to account updates and daily reporting.
You can count on me for:
⚉Managing emails, chat, and support tickets
⚉Processing orders, returns, and refunds
⚉Updating customer data and reports
⚉Using tools like Zendesk, Gorgias, HubSpot, Freshdesk & Zoho Desk
⚉Handling everything with empathy, accuracy, and professionalism
If you want a dependable team member who treats your customers like his own , I’d love to help you grow your business with world-class customer support.
Project Type
Ecommerce Management, Project Management, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$50
|
Standard
$150
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 7 days |
Number of Revisions | 0 | 0 | 0 |
Frequently asked questions
5 reviews
(4)
(1)
(0)
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(0)
This project doesn't have any reviews.
DM
Dmitry M.
Jun 30, 2026
Customer Service & Sales Representative
MJ
Marjorie J.
Mar 16, 2026
Locating Assisted Living Operators looking for Lease
Muhammad has been an excellent resource across several projects. He consistently delivered high-quality work, was responsive, and showed strong initiative in completing tasks thoroughly and on time.
One of the key projects he worked on involved locating assisted living operators who were actively seeking properties to lease, which required detailed research, verification of contacts, and organized reporting. Muhammad handled this very well. The information he provided was accurate, well structured, and useful for our outreach efforts.
He is reliable, communicates clearly, and adapts quickly when project requirements evolve. I especially appreciated his attention to detail and willingness to go the extra mile to ensure the work met expectations.
I would gladly work with Muhammad again and recommend him to anyone looking for a dependable researcher or virtual assistant.
One of the key projects he worked on involved locating assisted living operators who were actively seeking properties to lease, which required detailed research, verification of contacts, and organized reporting. Muhammad handled this very well. The information he provided was accurate, well structured, and useful for our outreach efforts.
He is reliable, communicates clearly, and adapts quickly when project requirements evolve. I especially appreciated his attention to detail and willingness to go the extra mile to ensure the work met expectations.
I would gladly work with Muhammad again and recommend him to anyone looking for a dependable researcher or virtual assistant.
SR
Sumadh R.
Dec 9, 2025
cold calling cash buyer
AG
Aphrodel G.
Oct 27, 2025
RE Cash Buyer Researcher & Cold Caller (Wholesale)
Muhammad was absolutely wonderful. He completed the jobs that I needed him to, and went above and beyond in his work. I would gladly hire him again.
BE
Brian E.
Oct 2, 2025
Real Estate Outbound Cold Caller
Went above and beyond to locate deals. Unfortunately the campaign had to come to an end.
About Muhammad
Real Estate Cold Calling , Texting And Email Blast Expert
100%
Job Success
Lahore, Pakistan - 11:13 am local time
With over 4 years of cold calling experience in real estate acquisitions, B2B sales, and lead generation, I’ve helped multiple US-based companies consistently fill their sales pipelines.
* Real Estate Expertise:
Motivated seller outreach (wholesaling, flipping, and buy & hold)
FSBO, expired listings, pre-foreclosures
Script development & objection handling
CRM updating & lead tracking
* B2B Appointment Setting:
Solar, HVAC, Cleaning Services, and Bitcoin ATMs
Business decision-maker outreach
Qualification before appointment hand-off
Email collection & follow-up
What You Can Expect From Me:
Daily activity and appointment reports
Fluent, neutral accent with clear communication
Consistency and reliability — I treat your business like my own
Goal-oriented mindset: I focus on results, not just calls
Tools I’ve Used:
Mojo Dialer, CallTools, VICIdial, RingCentral
CRMs: Podio, GoHighLevel, Salesforce, Streak
Lead lists: Skiptraced, Propstream, Zillow, and client-provided
If you need someone who can work independently, manage leads effectively, and set qualified appointments — let’s talk. I’m confident I can exceed your expectations once I have a quality list to work from.
Steps for completing your project
After purchasing the project, send requirements so Muhammad can start the project.
Delivery time starts when Muhammad receives requirements from you.
Muhammad works on your project following the steps below.
Revisions may occur after the delivery date.
Review
Review your business, tone, and communication guidelines.
Access
Get access to CRM, helpdesk, or chat system.