You will get Deploy NextGenSwitch on Your Server: Multi-Tenant Call Center + PBX


Project details
I will deploy and configure NextGenSwitch on your server and deliver a production-ready multi-tenant call center + PBX setup. This includes IVR, queues, agent setup, DID routing, and basic monitoring—so you can start onboarding teams/clients quickly.
What this project is ideal for
Call centers needing a hosted platform
VoIP providers launching a multi-tenant offering
Businesses needing IVR + queues + agent management
What you get
Server installation + core services configured
Tenant setup (multi-tenant ready)
SIP trunk/DID routing + inbound call flows
IVR + queues + ring groups
Agent accounts + basic dashboard verification
Smoke test calls + handover documentation
What this project is ideal for
Call centers needing a hosted platform
VoIP providers launching a multi-tenant offering
Businesses needing IVR + queues + agent management
What you get
Server installation + core services configured
Tenant setup (multi-tenant ready)
SIP trunk/DID routing + inbound call flows
IVR + queues + ring groups
Agent accounts + basic dashboard verification
Smoke test calls + handover documentation
Purpose
BusinessIndustry
Marketing & Advertising, Software, TelecommunicationsWhat's included
| Service Tiers |
Starter
$100
|
Standard
$300
|
Advanced
$1,000
|
|---|---|---|---|
| Delivery Time | 3 days | 7 days | 15 days |
Number of Outbound Calls | 50 | 250 | 1000 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Lead List | - | - | - |
Frequently asked questions
About Ifte Khairul
Call Center AI Automation Engineer | Voice Bots, IVR, Agent Assist
Dhaka, Bangladesh - 11:29 pm local time
What I deliver
AI Voice Agents (real-time, interruption handling, intent routing, tool/function calling, call summaries)
Telephony integration with Asterisk / FreeSWITCH, SIP trunks, DID routing, IVR, queues, recordings
STT/TTS pipeline integration (low-latency streaming, noise-aware, telephony audio constraints)
CRM / ticketing workflow automation (lead qualification, tagging, dispositions, follow-up triggers)
Analytics & QA: transcript + sentiment + agent performance signals, searchable call intelligence
My typical stack
Voice pipeline frameworks like Pipecat
STT: OpenAI Whisper / other providers (as needed)
TTS: Piper / cloud TTS (as needed)
Optional integrations: Deepgram, **OpenAI, custom LLM endpoints
API-first design (webhooks, queues, workers), Docker, Linux
About NextGenSwitch
I also work with NextGenSwitch—multi-tenant call center/PBX capabilities, AI agents, and automation. If you want to launch or improve a hosted contact-center offer, I can help with positioning, demos, onboarding flows, and technical delivery.
If you message me, please share: call flow (inbound/outbound), languages, SIP/PBX details, CRM, and success metric (AHT, conversion, CSAT, cost reduction).
Steps for completing your project
After purchasing the project, send requirements so Ifte Khairul can start the project.
Delivery time starts when Ifte Khairul receives requirements from you.
Ifte Khairul works on your project following the steps below.
Revisions may occur after the delivery date.
You need a VPS or dedicated server .
You need a DID number


