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You will get dispatching and call coordination for your business
Project details
I help service-based businesses run smoothly by managing dispatch operations and travel bookings. From assigning jobs to confirming schedules, I deliver organized, timely, and professional coordination.
Purpose
BusinessIndustry
Business Services & Consulting, Logistics & Supply Chain Management, Telecommunications, Transportation & Automotive, Travel & TourismLanguage
EnglishWhat's included $70
These options are included with the project scope.
$70
- Delivery Time 2 days
1 review
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MP
Michelle P.
Jan 25, 2026
Alert Refunding Specialists Needed
About Warlow
Customer Support & Operations Specialist | CRM, E-commerce, Dispatch
90%
Job Success
Cebu City, Philippines - 9:37 am local time
I’ve supported startups, growing teams, and enterprise clients, handling both frontline support and back-office operations.
I’m a results-driven Customer Support & Operations Specialist with 8+ years of experience supporting fast-paced e-commerce, SaaS, automotive, and service-based businesses.
I’m certified in Shopify, Gorgias, HubSpot, Google Ads, and Lean Six Sigma, with a strong focus on process improvement, customer experience, and AI-assisted productivity. I work comfortably across CRMs, helpdesks, and internal systems to deliver fast, accurate, and customer-first support.
Industries I’ve supported:
• E-commerce & SaaS
• Automotive aftermarket, car dealerships & rentals
• Roadside assistance & towing
• Travel & hospitality
• Real estate & education technology
What I do best:
✔️ Email, chat & phone support (Zendesk, Freshdesk, Gorgias, Gladly)
✔️ Helpdesk & ticket management (high-volume queues)
✔️ Billing, orders, disputes & account issues
✔️ Shopify support & customer onboarding
✔️ Dispatch coordination & scheduling
✔️ Technical & remote desktop support (Linux/Windows)
✔️ Cold calling & outbound follow-ups
✔️ CRM setup, workflows & data management
Tools & Platforms:
Zendesk, Freshdesk, Zoho, HubSpot, Gorgias, Shopify, RingCentral,
Slack, Jira, Trello, Airtable, Notion, Canva, Loom, Zoom,
TeamViewer, Towbook, ZohoAssist, VirtualBox, ChatGPT
Steps for completing your project
After purchasing the project, send requirements so Warlow can start the project.
Delivery time starts when Warlow receives requirements from you.
Warlow works on your project following the steps below.
Revisions may occur after the delivery date.
Requirement Review & Access Setup
Review client details, dispatch workflow, service area, and receive access to tools, phone systems, and provider lists.
Dispatch & Booking Operations
Handle incoming requests, assign jobs to drivers or service providers, manage travel or appointment bookings, and ensure accurate coordination.